Disappointing - Customer Success Specialist eBay Employee Review

1.0
Jan 25, 2018
Recommend
CEO approval
Business Outlook

Pros

They pay you for doing nothing often. The environment is good in general. It is not a fast pace environment, you can take your time to accomplish your daily task.

Cons

There is no chance to build your career. There is no possibility to change role within the company. A Few roles are being opened and they are always the same and for the same people. No meritocracy, all is based on your ability to create the right network with the right people. In addition, there is no collaboration or any type of opening between the different departments, no projects that could help employees to upskill themselves and move out from their comfort zone. Decisions made from the management are often questionable.

Explore other reviews about eBay

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

All good, love this company and this job

Cons

No, everything's just nice. I love the company

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

See reviews by: Helpful|Rating|Date|All