Pros
Free gym. Good health care. You make some new friends. The coffee is nice. The building is nice. That’s all I can say.
Cons
When I started I loved this job. I was happy and excited to get up and go to work everyday. But I have no idea what changed. Scratch that I do, my blindfold came off. The management is atrocious they bully and have favorites. The teams in charge of time off do not give you any PTO or even have any sense of leeway. They are so contradicting in terms of time keeping and being busy. Our services levels could be through the roof but they tell us to make sure we do everything right for our customers and then when we do that we get the head eat off us for taking the time look after our customers and do the proper investigating we were told to do in training. If you are off sick or say no to something you’re seen as a villain. It’s so cliquey as well with certain teams and teammates. If you don’t have a loud open personality you’ll probably make one friend. People don’t get promoted there you get forced to change career paths when other departments need more people. And if you don’t want to go, too bad. They promise good bonuses and incentives but they are never as good as they sound. Nothing in the job does. It’s so sad to see because the company could have great potential to do something good. They pay too much focus on numbers and surveys less on the customers or the teammates who have to take care of their customers.