1.0
Sep 25, 2018
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
The benefits are pretty decent and so is the salary for a call centre job. And they have a habit of hiring really great people.
Cons
The hours are ridiculous and completely unsociable. They let the customers talk to you like absolute dirt and insist you do not hang up or pass it to a manager. The training was the equivalent of prepping someone to perform heart surgery by having them play Operation. There is way too much information needed to know before you are put on calls/chat and hardly any support at all. We started out a pretty big team and within 6 months everyone was gone. The work from home set up is just a mess and I've never been in a job that was more stressful, isolating and de-motivating than that one.