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      eBay

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      eBay reviews

      The Good, the Bad, and the Ugly - Customer Services Representative eBay Employee Review

      4.0
      Jun 15, 2009
      Customer services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits, Community Involvement, Dynamic working environment. I enjoyed the people I worked with, and felt encouraged as a member of a team.

      Cons

      Un flexible schedules, no part- time offered, Too many changes to the site, and angry people calling in all the time.

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      5.0
      Jun 2, 2026
      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is equivalent to winning the lottery for a dream job.

      Cons

      Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

      5.0
      May 27, 2026
      Software engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

      Cons

      Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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