Great place to work, but needs work. - Customer Support eBay Employee Review

4.0
Jun 19, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work at eBay is that most of the time you can get a day off when you need, with no questions asked. It is fair pay as well. The free drinks are a nice perk and the location of the office is ideal - right off the freeway in a central location for both northern and southern Utah. It is also nice to work for a company that is recognized by the majority of the population.

Cons

The promotions are a joke. No matter what position you apply for, unless you are a friend of the person interviewing you, you won't get the job.

Explore other reviews about eBay

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

All good, love this company and this job

Cons

No, everything's just nice. I love the company

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

See reviews by: Helpful|Rating|Date|All