Great learning experience in a fast-paced work environment. - Customer Support eBay Employee Review

4.0
Nov 5, 2009
Recommend
CEO approval
Business Outlook

Pros

- People there are nice, friendly and young. - Fun and relaxed environment to be in. - Free drinks! - Pay is decent for the type of work that you do. - Great inside look of people wanting to buy or sell on eBay

Cons

- Hours are not set, shift work. - May get very busy at times handling multiple customers. - No free parking on premise

Explore other reviews about eBay

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

All good, love this company and this job

Cons

No, everything's just nice. I love the company

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

See reviews by: Helpful|Rating|Date|All