eBay had potential! - Claims Representative eBay Employee Review

1.0
Apr 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Great benefits, decent pay, somewhat of a decent starting point in customer service.

Cons

Upper management doesn’t really care about the issues, there is no room to truly grow, too much with cliques, too much drama (managers sleeping with subordinates) with no ability to address the issue, not paid what you’re worth.

Explore other reviews about eBay

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It is equivalent to winning the lottery for a dream job.

Cons

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Cons

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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