Smart people in a slow moving organisation disconnected from customers - Anonymous employee eBay Employee Review

1.0
Dec 11, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, well educated people with lots of broad experience. Great office location, office facilities Chance to work for a household brand and touch millions of customers' lives

Cons

Increasingly bureaucratic, many approvers and stakeholders to get anything done Very slow moving for an ecommerce company, emphasis on having meetings and producing slides Constant reorganisations and changes in direction harm efficiency and morale Poor communications from senior management Poor career development and people management Lots of people with good consulting and business school experience but lacking tangible skills Tends to follow the competitors rather than lead the way

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

All good, love this company and this job

Cons

No, everything's just nice. I love the company

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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