Not even sure where to start. The job itself is very tough, a very busy call centre with abusive and racist customers, not only towards non native English speakers but also towards Irish. One would think that a place with such a hard job would offer a lot of support and help to employees but NO. The company environment is toxic, management uses bullying and scaring techniques to keep you in constant fear or being placed in some kind of supportive plan or HR warning which would mean you would loose any bonus. Think to yourself what to expect from a company where high management was involved in a big scandal in the US for bullying a couple that said negative things about the company? This is eBay. I have not have one day that I did not have to endure abuse from customers or management itself. There are no career prospects but there are a lot of micromanagement and favouritism, there is always someone watching you even if your TL knows what you are doing, another manager would reach out to go back to calls. Very short breaks and lunch so no time to rest during the shift. I have never had any mental health issues before working here but after more than 3 years I am suffering from anxiety and depression so fo your own sake please think very carefully before joining this place.
