Worst Management and make you work like a ROBOT - Concierge Buy eBay Employee Review

2.0
Jan 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Holiday Pay , Sick Pay

Cons

It used to be better company but now they make you work like a ROBOT. Everything is timed. You can't take the following without TL permission -: 1) Toilet Break 2) Proactively emailing customer 3) You cant have a breather if you are tired after so many STRESSED customer calls. If you will then you will be questioned. People are getting sick and many are on sick or stress leave. They are getting targets stricts and TL keep threatening you for HR meetings or their so called support plans which is the entry door towards sacking you eventually.

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eBay Response
5y
We greatly appreciate this thorough review of eBay! We are sorry to hear that you've felt frustrated with some issues at work lately. If you'd like to expound on your comments, we'd love to hear more at glassdoorfeedback@ebay.com.

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5.0
May 17, 2026
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Pros

good culture friendly people and good benefits

Cons

leadership direction politics tenured individuals who do not change their ways of working

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Cons

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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