Awful - Customer Service Representative eBay Employee Review

1.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Money is decent, growth opportunities, and the job is easy enough

Cons

Company culture is awful: work work work mentality, very impersonal work environment, terrible company policies, other departments hang up on you when you try to transfer and leadership is so disappointing. Managers will meet with you and rather than come prepared with pointers for you to improve they want you to come up with your own pointers…um excuse me…what’s your job exactly? Why am I basically managing myself? ZERO positive feedback or warmth. The company is like working for a piece of metal. No feelings in the work environment. Just cheesy attempts at making you feel valued when the managers make you feel like a number. Also…training was awful!!! Super unhelpful once we actually started working - hasn’t been 6 months and I’m already looking for new employment.

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5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and nice office

Cons

Nothing that I know of

4.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-easy to start and list items -cheaper shipping than retail -high demand items sell quick -make extra income

Cons

-customers / buyers that put in Cart but never buy. eBay does not survive on window shoppers and neither do I -low demand items can wait for years -need a ton of inventory, but high demand as possible, otherwise you will probably fail like me -buyer fraud - trying to get your items for free -competition where some sellers have items selling way under what you are selling for and they do not seem to care about profit at all based on how low the price is (ie: books) -buyers don't leave feedback especially if you are new, so it makes it really hard to get going -scammers but not a whole lot, definitely if you're new tho

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