Invest in real customer support, not high paid executives - Customer Support eBay Employee Review

2.0
Oct 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Adequate pay and decent benefits.

Cons

Weak management, high job stress (customer support), front-line staff are often surprised or poorly prepared for major changes that upset buyers/sellers, lack of respect for front-line workers (becoming a typical call centre), little discussion of career advancement (dead-end job).

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It is equivalent to winning the lottery for a dream job.

Cons

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

4.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-easy to start and list items -cheaper shipping than retail -high demand items sell quick -make extra income

Cons

-customers / buyers that put in Cart but never buy. eBay does not survive on window shoppers and neither do I -low demand items can wait for years -need a ton of inventory, but high demand as possible, otherwise you will probably fail like me -buyer fraud - trying to get your items for free -competition where some sellers have items selling way under what you are selling for and they do not seem to care about profit at all based on how low the price is (ie: books) -buyers don't leave feedback especially if you are new, so it makes it really hard to get going -scammers but not a whole lot, definitely if you're new tho

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