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      eGain

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      eGain reviews

      It' a trap. Don't fall for it. - Marketing eGain Employee Review

      1.0
      Nov 6, 2025
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Former employees are outspoken about their experiences with the company. A quick look on LinkedIn will tell you everything you need to know.

      Cons

      Very toxic environment and blatant favoritism. It often seemed like half the company was related to the CEO... in-laws, cousins, even the CEO’s wife has a leadership role. Unthinkable for a public company.

      Explore other reviews about eGain

      3.0
      Jun 23, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leader in Knowledge Management Systems Solid pre-sales team

      Cons

      Generative AI players are getting all the attention Leadership was difficult

      1
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