people are nice.absence of systematic training. - Software Engineer eGain Employee Review

3.0
Jan 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Very cooperative technical management team.Always there to get you through the problems.Very liberal attitude towards employee dressing and behavior.

Cons

Not very strong presence of product knowledge. Absence of sport/gaming culture within office premises.

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

See reviews by: Helpful|Rating|Date|All