Good Company if you want to be in comfort zone only. - QA Engineer eGain Employee Review

3.0
Sep 3, 2014
Recommend
CEO approval
Business Outlook

Pros

1. Flexible timings 2. Balanced life 3. No work stress 4. Good increments if TL or manager loves you

Cons

1. Poor management of work 2. Politics in upper level 3. Try to follow what you convey in your mails like Rotation policies. 4. Not giving much chances to learn 5. Poor increments

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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