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      eGain

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      Hard work pays off in eGain - Implementation Consultant eGain Employee Review

      4.0
      Dec 17, 2014
      Implementation consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      They give people a chance to learn and grow with the company. If they see something in you that can potentially be very helpful to the entirety of the company, they will take care of you well. You will also gain good friends. Very humble yet intelligent people work here. I love the Friday Social!

      Cons

      Career advancement. It will be nice if there's some fair judgment of who deserves a good pay. Some title could be very misleading and sadly some lower paid employees are the hard working people in this company. Better appraisal review process might benefit the company in the long run.

      Explore other reviews about eGain

      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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