Best place to work - QA Engineer eGain Employee Review

5.0
Mar 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Best place to work in eGain. Nice environment and supportive people

Cons

I didn't find any cons.

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eGain Response
3y
Thanks for sharing your feedback! At eGain, we value the input of our employees and strive to create a positive working environment. We are committed to the growth of our employees and aim to provide support in all facets with their success in mind. We thank you for all your contributions to the company over the years and wish you continued success!

Explore other reviews about eGain

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Cons

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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