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      eGain

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      Great place & friendly environment - Market Research Analyst eGain Employee Review

      5.0
      Mar 9, 2023
      Market research analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly, often relaxed atmosphere. Employees are encouraged and have options to undertake further training to benefit their careers. Flexible working hours with the option to work from home. Senior management and manager are open, concerned and honest with us (which has improved greatly over the time I've been here). Leadership is in best hands. Listen to its employees and take actions accordingly. Altogether this is the best company to work for.

      Cons

      Nothing as of known. I just want to say, Keep up the good work .

      avatar
      eGain Response
      3y
      Thank you for sharing about your current experience and taking the time to write review! At eGain, we strive to foster continued growth and success, in both our employees and the company. We work to create a collaborative culture where all employees are treated with respect. We encourage you to continue to share any feedback you may have and thank you for all your hard work and dedication to the company!

      Explore other reviews about eGain

      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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