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      Good for freshers - Software Development Engineer (SDE) eGain Employee Review

      5.0
      Dec 2, 2023
      Software development engineer (sde)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supporting Staff Work Life Balance

      Cons

      You have to upgrade yourself

      avatar
      eGain Response
      2y
      Thank you for sharing about your current experience with eGain! We hope you have had the opportunity to grow with us these last four years. We are committed to a positive work-life balance and the support of our employees and staff is beneficial to this success. As you continue to grow in your career with us, we encourage you to continue to share your feedback with your local HR team.

      Explore other reviews about eGain

      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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