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      eGain reviews

      Would Never Recommend - Sales eGain Employee Review

      1.0
      Feb 26, 2024
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cant think of any pro's

      Cons

      Nepotism in leadership Terrible management No care for employees, especially sales

      avatar
      eGain Response
      2y
      Thank you for taking a moment to share about your experience working at eGain. It's disappointing to hear that your overall experience did not meet the expectations set. eGain strives for a work culture of trust and balance and this feedback will help us to continue to grow and reflect. The reliability of the leadership and management team is important to us and we hope to continue to develop the strengths of the Company. Thank you for your hard work during your tenure and we wish you success in your career.

      Explore other reviews about eGain

      1.0
      Jul 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

      Cons

      Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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