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      Sales Leadership - Senior Sales Director eGain Employee Review

      2.0
      Jun 17, 2025
      Senior sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      As European division of a US company there was a reasonable amount of autonomy within the region

      Cons

      Little, if any strategy with regards to market alignment or how to position the proposition versus competition. Poor customer service and engagement.

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      3.0
      Jun 23, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leader in Knowledge Management Systems Solid pre-sales team

      Cons

      Generative AI players are getting all the attention Leadership was difficult

      1
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