High rate of departures across all of the organization - Anonymous employee eHealth Employee Review

1.0
Oct 27, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A small portion of the people you work with.

Cons

Stock price dropped dramatically CEO has been replaced with someone who seems equally out of touch Leadership Team lacks direction No company culture Lots of cliques and back-biting. The word “transparency” comes up a lot in conversations which really means, “I’m about to throw someone under the bus” Little to no diversity in leadership and upper management eHealth is like the fable of the frog in boiling water. Those that have been here for a while don’t perceive how bad it is, but those coming in will pick up on how toxic the culture is almost immediately

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eHealth Response
4y
We are proud of our culture and actively strive to support employees' physical and mental well-being with policies and benefits including a hybrid work model, increased compensation, recharge days, our new quarterly equity vesting schedule, home office expenditures, and Modern Healthcare, to name a few. Thank you for your feedback. We believe that feedback is the fuel that helps us make better decisions, whether it’s from our customers, the market, or from employees. We constantly gauge the sentiment of the people who matter most to our business and appreciate that you took the time to post. ~ Human Resources

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5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment, helpful training resources, flexible scheduling during peak periods, and opportunities to learn the healthcare marketplace.

Cons

High call volume expectations, inconsistent communication between departments, limited advancement clarity, and frequent process changes that slow workflow.

1
1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The Pay was somewhat alright.

Cons

The Place was a mess! The work was extremely stressful and daunting! everyone looses thier voice at some point from constantly talking. Each sale lasts about 1-3hours, due to rules, requirements, and mandatory verbiage. Too many grey areas, for management to single you out, and penalize you for undefined verbiage, which leads to penalties and pay deductions. Management is stealth in discrimination and abuse. Like I said, too many grey areas. So if they have something against you, too many opportunities to penalize you unjustly. I lost over $4000 from this alone. Your metrics can be whatever they want it to be. Management even said to me, I quote, "We can move numbers around here and there", during a virtual meeting.

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