eHealth Reviews | Glassdoor

eHealth Reviews

Updated March 3, 2017
115 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Approve of CEO
eHealth Chairman, President, and CEO Gary L. Lauer
Gary L. Lauer
60 Ratings

115 Employee Reviews

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Pros
Cons
  • Giving employees stock does not benefit them as much as it does upper management (in 11 reviews)

  • It was a great sales gig with all upside, now it just a call center with down trodden new highers all the time (in 5 reviews)

More Pros and Cons

  1. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medicare Sales Representative in Gold River, CA
    Current Employee - Medicare Sales Representative in Gold River, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eHealth full-time (More than a year)

    Pros

    Training , support, guidance, motivation, 30-60+ inbound calls per day. Excellent opportunity for "real" salesman that will put in the work. 8 hours...in and out and done. No horrible hours and time away from family. I work 6:30am-3pm which is great for family time

    Cons

    Fast paced, adherence and call time is tracked


  2. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent people. Well run. Lots of employee events. Great benefits.

    Cons

    Not much opportunity for advancement.


  3. "Dont waste your time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor in Salt Lake City, UT
    Former Employee - Enrollment Counselor in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at eHealth full-time (Less than a year)

    Pros

    Decent pay and health benefits.

    Cons

    The training program is a joke. They dont tell you upfront that you have to pass 4 major state exams within 45 days pf employment or you wil lose your job.

    Advice to Management

    Have an actual trainer that can help ppl get the health state license instead of sitting 30 ppl in a quiet room for 8 hrs so they can teach themselves through an online program.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "IFP Sales - Seasonal Temp"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LIFE HEALTH AGENT-SALES REPRESENTATIVE in Gold River, CA
    Current Employee - LIFE HEALTH AGENT-SALES REPRESENTATIVE in Gold River, CA
    Recommends
    Positive Outlook

    I have been working at eHealth full-time (Less than a year)

    Pros

    Company takes good care of their staff. During open enrollment, they bring in meals, snacks and other incentives since the environment is so fast-paced and you're confined to your desk in a call center environment. Allow overtime during busy times.

    Cons

    Not always clear about internal opening and procedures necessary to become a permanent employee. Can get quite noisy when everyone is one the phone. Can get boring during slow times.

    Advice to Management

    Reach out to temps to let them know of internal opportunities.


  6. "MSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Msr in Salt Lake City, UT
    Former Employee - Msr in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eHealth full-time (More than 3 years)

    Pros

    Some supervisors try real hard to make it a great place to work. Some don't.

    Cons

    Upper management has total disconnect from the sales floor employee's. Want to keep a sales floor as quite as possible. Most of the good reps leave because they are not "allowed to sell". Unless it is the Ehealth way. Higher standards have gone way down, good sales people leave because the commission structure keeps getting overhauled to take away from the rep and more towards upper management. It was a great sales gig with all upside, now it just a call center with down trodden new highers all the time. Sad to see it go this way maybe that is why so many of the management that stated the SLC office have left.

    Advice to Management

    Get back in touch with your sales force, make it a place reps want to bring their peers to work. Hire licensed reps with a solid sales back ground and give them the chance to grow.


  7. "MSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    the culture and benefits are good

    Cons

    Mixed Messages and cross selling


  8. Helpful (2)

    "A Terrible Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Mountain View, CA
    Former Employee - Marketing in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at eHealth (More than a year)

    Pros

    Friendly rank and file employees.

    Cons

    Stressed upper and middle managers that take that frustration out on said rank and file employees. The negativity permeates throughout several teams. I've experienced things here that I haven't at any other company. There are people in leadership here who are better off leaving.

    Advice to Management

    You're part of the problem.


  9. "A good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gold River, CA
    Former Employee - Anonymous Employee in Gold River, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eHealth full-time (More than a year)

    Pros

    Co-employees were by far the best part. Management was also very supportive. Technology and systems were a bit antiquated but worked well enough.

    Cons

    Obamacare came along and took away the opportunities. I heard "can't afford it" way too many times. I had to move on.

    Advice to Management

    Improve on internal technology to expedite sales processes. Include more training on changes in the marketplace. Be more proactive than reactive.


  10. "Positive working environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great teams, lots of support, good people and environment

    Cons

    really there are no negatives that I've seen. It's a Sales environment


  11. "Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    eHealth has great benefits and pay.

    Cons

    There is one manager who shall remain nameless has very poor interpersonal skills.



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