eHealth, Inc. Company Under Major Change!!!Announces Strategic Cost Reduction Program slashed 15% work force - Anonymous employee eHealth Employee Review

1.0
Apr 3, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The cost reduction program aims to increase efficiencies and accelerate the company's return to profitability through a reduction of fixed costs, majority which comes from employee costs in the company's customer care and enrollment and technology and content groups. -Strategic downsizing of the company's workforce in the United States is equal to approximately 15% of the company's worldwide workforce.

Cons

-Estimated 15% reduction in its workforce or approximately 160 positions -Management at all levels is not up front with employees and changes directions weekly-- can't be trusted -Compensation plan changes monthly and has been slashed by 50% -VERY unhappy current employees and many are leaving for other opportunities

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5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment, helpful training resources, flexible scheduling during peak periods, and opportunities to learn the healthcare marketplace.

Cons

High call volume expectations, inconsistent communication between departments, limited advancement clarity, and frequent process changes that slow workflow.

1
1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The Pay was somewhat alright.

Cons

The Place was a mess! The work was extremely stressful and daunting! everyone looses thier voice at some point from constantly talking. Each sale lasts about 1-3hours, due to rules, requirements, and mandatory verbiage. Too many grey areas, for management to single you out, and penalize you for undefined verbiage, which leads to penalties and pay deductions. Management is stealth in discrimination and abuse. Like I said, too many grey areas. So if they have something against you, too many opportunities to penalize you unjustly. I lost over $4000 from this alone. Your metrics can be whatever they want it to be. Management even said to me, I quote, "We can move numbers around here and there", during a virtual meeting.

1
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