Ruined by New Management - Anonymous employee eHealth Employee Review

2.0
May 10, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good health insurance coverage; decent hours; some good people left.

Cons

Company outlook, culture, and morale has steadily eroded over the last couple of years since we brought in a new management team (rejects from Yahoo, eBay, etc.). Prior to their arrival, eHealth was a working marriage between the technology side (primarily in Mountain View) and the insurance sales side (primarily in Sacramento). The new management has steadily destroyed this partnership, creating a culture where the only people valued are the friends (and sometimes even family) of the new leadership team. Such a discrepancy in treatment would have been tolerable if the company's prospects improved under their leadership. With a company that has started to quickly circle the drain, however, such favoritism raises questions as to whether this new team has the company's best interests at heart or whether they're only here to milk it for whatever remaining resources it has left.

Explore other reviews about eHealth

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment, helpful training resources, flexible scheduling during peak periods, and opportunities to learn the healthcare marketplace.

Cons

High call volume expectations, inconsistent communication between departments, limited advancement clarity, and frequent process changes that slow workflow.

1
1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The Pay was somewhat alright.

Cons

The Place was a mess! The work was extremely stressful and daunting! everyone looses thier voice at some point from constantly talking. Each sale lasts about 1-3hours, due to rules, requirements, and mandatory verbiage. Too many grey areas, for management to single you out, and penalize you for undefined verbiage, which leads to penalties and pay deductions. Management is stealth in discrimination and abuse. Like I said, too many grey areas. So if they have something against you, too many opportunities to penalize you unjustly. I lost over $4000 from this alone. Your metrics can be whatever they want it to be. Management even said to me, I quote, "We can move numbers around here and there", during a virtual meeting.

1
See reviews by: Helpful|Rating|Date|All