Terrible company values, lack or identity, poor upper management and lots of confusion - Boutique Manager francesca's Employee Review

1.0
Dec 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Visual freedom Your Staff Discount There really isn't much good to say anymore about this company.

Cons

Wow...where do we start. After nearly 7 years with the company working at many different levels and seeing the perspective from both the co\prorate side and the boutique side there is no wonder this company is floundering right now. -The company has no identity. The styles change drastically (sometimes from season to season) and has caused many core customers to be alienated from francescas because of this. -The product quality is poor and fitment is TERRIBLE and inconsistent. They hired "fit models" and after this the fit of the clothing got even worse....explain that please -Pay is below average at all levels, especially at the corporate office. -Bonuses were cut drastically this year from BMRs and ABMS as were benefits. Bonuses below the ABM were cut altogether. -Make up your mind!!!!!! They send out huge visual directives then 2 weeks later they are unhappy with them and change them back. No payroll is given to support these corporate blunders. -No upward mobility anymore. They continue to hire upper management from outside the company. These people come in with no understanding of Francescas and the culture (that used to exist) and continue to be detrimental to the business. -They are growing too fast. They are doing this to appease Wall Street, without concern for their employees or their customers. -The culture that used to make this the place to work has DIED.....plain and simple. Expect to be belittled, abused and berated when you have done something incorrect (even the smallest thing). But turn around and do many amazing things and no one ever even recognizes it. --How about their first "marketing campaign" with Under the Gunn??? That was a huge disaster and they got completely hosed by the show in every way. They were used and abused and it was simply because they didn't have a clue what they were getting into and how much they would be involved.....or maybe it was all just to stroke the ego of their head buyer who has consistently made horribly buying choices and has no accountability to this. -It has been a downhill slide since they went public and will continue until they make some drastic changes and start to recognize who they are as a company and start to provide support to their employees. -They wanted to be one of the top 100 companies to work for in their home state of Texas but I doubt they will make it into the top 100,000 due to poor pay, instability, poor benefits, poor product quality, and overall lack of communication at all levels.

Explore other reviews about francesca's

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, great community, growth opportunities, supportive executives

Cons

Nothing about the business. Liquidation and closure of the brand was one of the hardest things I've ever had to do.

1.0
May 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there are none, they suck

Cons

management... almost two years with no review and no raise. this was a district directive. very mean girl TOXIC, ego centric coming down from upper management. poorly run on all levels. we know that a company that is run like that, will fail! lol they are now out of business

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