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      mindSHIFT

      Part of Ricoh

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      mindSHIFT reviews

      Tier 1 Technical Support - Tier I Tech Support mindSHIFT Employee Review

      4.0
      Jan 28, 2016
      Tier i tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Employees, Learning Potential for up and comers interested in IT

      Cons

      Turn over of new clients handled poorly, No formal Training (all hands on experience)

      Explore other reviews about mindSHIFT

      5.0
      Aug 15, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      MindSHIFT was a pioneer in the MSP market

      Cons

      Lots of change with multiple acquisitions

      4.0
      Jul 11, 2025
      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good experience and involvement with different IT projects

      Cons

      support can be lacking sometimes from leadership

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