Exeter Finance Reviews | Glassdoor

Exeter Finance Reviews

Updated November 18, 2017
155 reviews

Filter

Filter

Full-timePart-time

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Exeter Finance Chief Executive Officer Jason Grubb
Jason Grubb
31 Ratings

155 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • No one can work under that kind of stress (in 6 reviews)

  • Poor communication from upper management (in 6 reviews)

More Pros and Cons

  1. Featured Review

    "Amazing place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Funding Manager in Clearfield, UT
    Current Employee - Funding Manager in Clearfield, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exeter Finance full-time (More than 3 years)

    Pros

    Exeter's leadership team has an undeniable drive and passion for pure success. They are well oriented with amazing attention to detail. They take pride in their performance and growth. Exeter Finance is the best place to work! They push for such great work life balance!

    Cons

    I do not feel there are any cons.


  2. "Very happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collector in Irving, TX
    Current Employee - Collector in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exeter Finance full-time (Less than a year)

    Pros

    Great interview process, very open and friendly. Been with the company 6 months. Feel very supported by managers and corporate office. Lots of great company events and meetings. Fun place to work. Very inclusive. Overall, I am really happy and can see the company's tremendous growth.

    Cons

    Operations level managers could use more training.

    Advice to Management

    Continue listening to your line level employees on creative ideas and how to make processes more efficient. Provide a clear path for growth opportunities.

  3. "VP"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Exeter Finance full-time

    Pros

    Great people that care on improving services to the customer

    Cons

    Normal growing pains for a company its size


  4. Helpful (2)

    "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Exeter Finance full-time

    Pros

    Good People to work with. Work life balance is not so bad as well.

    Cons

    No growth opportunies...........unless you worked for a "particular" competing company. If that's your case, heck you might become the next VP of your department even if you are not qualified.

    Advice to Management

    Don't say your in retention mode when you are clearly not. Start trying to actually keep your good employees rather than replacing them with bottom of the barrel talent and please please please start promoting within.


  5. "..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit in Clearfield, UT
    Current Employee - Credit in Clearfield, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Exeter Finance full-time (More than 3 years)

    Pros

    Good experience to add to resume

    Cons

    Servicing is a place for growth. Originations not so much

    Advice to Management

    A rule I go by... once you walk through the doors of the office, leave everything else but work behind. No rumors, no drama. Encourage people, motivate people, lead people.


  6. Helpful (2)

    "Amazing place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Clearfield, UT
    Current Employee - Anonymous Employee in Clearfield, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exeter Finance full-time (Less than a year)

    Pros

    Wonderful people to work with; Management is very helpful, great employee perks and benefits.
    Everyone is more then willing to help each other.

    Cons

    Nothing, Exeter is such a great company to work for!

    Advice to Management

    Keep up the great work!


  7. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Exeter Finance full-time

    Pros

    They do have strong leadership now and great benefits.

    Cons

    A lot of turnover at the higher level causes some uncertainty, but this seems to be over now.

    Advice to Management

    Stay the course and don't get distracted

  8. Helpful (1)

    "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exeter Finance full-time

    Pros

    Great company to work for, they are working very hard to develop and maintain great employees. There is a lot of opportunity for growth here.

    Cons

    I have no cons about working here.

    Advice to Management

    Keep up the great work !!


  9. Helpful (7)

    "Auto Lending Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Irving, TX
    Current Employee - Vice President in Irving, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Exeter Finance full-time (More than 3 years)

    Pros

    Good growth prospects, company operates in a very pprofitable niche and is finally turning profitable. People are friendly by and large.

    Cons

    Level of nepotism is unbelievable. Sr leadership ((particularly CEO & CHRO) are hiring sons, daughters, nephews, nieces like crazy. Every 2-3 weeks a new one shows up. Mid-level managers don't have the backbone to push back. I wish I was exaggerating, but unfortunately it's true. Really demoralizing to be in such an unprofessional environment

    Advice to Management

    Stop acting like the company is your family enterprise. Develop some integrity!

    Exeter Finance Response

    Aug 18, 2017 – Director, Talent Acquisition

    From our CEO, Jason Grubb:
    "With over 1,000 employees nationwide, our philosophy is to employ team-oriented individuals with a strong work ethic who possess a high capacity to learn and an... More


  10. Helpful (11)

    "A long way to go..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Clearfield, UT
    Current Employee - Buyer in Clearfield, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Exeter Finance full-time (Less than a year)

    Pros

    Location is convenient if living outside of the City.

    The ground floor employees have a genuine desire to bring success to the company.

    Cons

    Management constantly (literally) reminding you that you are replaceable.

    Very "call center" mentality for a company based on financial solutions and lending.

    Complete lack of communication throughout the entire company

    Shady and unethical business practices when having to address payroll issues, of any sort.

    Absolutely no room for growth as almost all hiring is done from outside of the company.

    Advice to Management

    I understand that the Irving office is an absolute delight to work through, that being said; working out of the Clearfield office should have the same benefit. It's hard to stay focused on doing well knowing that your counterparts in your home office are being paid 1 1/2 times (or more) the base pay ( which affects your bonus amount, as well ) than you are. This, knowing that our office is more productive and produces a much higher lending yield.

    We all have families...we all have experiences in businesses across the spectrum, how is our time worth less? Don't tell me about cost of living again... I've done the math and it's an insult to all of the employees to even here this excuse.

    Fix this...to start.

    Offer your employees an opportunity to advance. Who wants to work for a company with no opportunity? Not all of us want to do what we are currently doing. Most of us with ambition came here for opportunity, as we were led to believe that this was a growing company with plenty of room for career development and growth.

    Exeter Finance Response

    Jul 17, 2017 – Director, Talent Acquisition

    Thank you for letting us know about this.

    Feedback helps us tackle issues and become a better business. We are constantly refining the way we operate and that is only possible thanks to employee... More


Showing 155 of 161 reviews
Reset Filters