Exeter Finance Reviews | Glassdoor

Exeter Finance Reviews

Updated July 25, 2017
146 reviews

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2.9
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Exeter Finance Chief Executive Officer Jason Grubb
Jason Grubb
25 Ratings

146 Employee Reviews

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Pros
  • They were fair on compensation with a great work life balance (in 9 reviews)

  • Good pay, great experience, fast advancement (in 9 reviews)

Cons
  • I felt I had no one to help me without a result of retaliation from my manager (in 6 reviews)

  • Poor communication from upper management (in 6 reviews)

More Pros and Cons

  1. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exeter Finance full-time

    Pros

    Great company to work for, they are working very hard to develop and maintain great employees. There is a lot of opportunity for growth here.

    Cons

    I have no cons about working here.

    Advice to Management

    Keep up the great work !!


  2. Helpful (6)

    "A long way to go..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Clearfield, UT
    Current Employee - Buyer in Clearfield, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Exeter Finance full-time (Less than a year)

    Pros

    Location is convenient if living outside of the City.

    The ground floor employees have a genuine desire to bring success to the company.

    Cons

    Management constantly (literally) reminding you that you are replaceable.

    Very "call center" mentality for a company based on financial solutions and lending.

    Complete lack of communication throughout the entire company

    Shady and unethical business practices when having to address payroll issues, of any sort.

    Absolutely no room for growth as almost all hiring is done from outside of the company.

    Advice to Management

    I understand that the Irving office is an absolute delight to work through, that being said; working out of the Clearfield office should have the same benefit. It's hard to stay focused on doing well knowing that your counterparts in your home office are being paid 1 1/2 times (or more) the base pay ( which affects your bonus amount, as well ) than you are. This, knowing that our office is more productive and produces a much higher lending yield.

    We all have families...we all have experiences in businesses across the spectrum, how is our time worth less? Don't tell me about cost of living again... I've done the math and it's an insult to all of the employees to even here this excuse.

    Fix this...to start.

    Offer your employees an opportunity to advance. Who wants to work for a company with no opportunity? Not all of us want to do what we are currently doing. Most of us with ambition came here for opportunity, as we were led to believe that this was a growing company with plenty of room for career development and growth.

    Exeter Finance Response

    Jul 17, 2017 – Director, Talent Acquisition

    Thank you for letting us know about this.

    Feedback helps us tackle issues and become a better business. We are constantly refining the way we operate and that is only possible thanks to employee... More

  3. "Amazing place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Funding Manager in Clearfield, UT
    Current Employee - Funding Manager in Clearfield, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exeter Finance full-time (More than 3 years)

    Pros

    Exeter's leadership team has an undeniable drive and passion for pure success. They are well oriented with amazing attention to detail. They take pride in their performance and growth. Exeter Finance is the best place to work! They push for such great work life balance!

    Cons

    I do not feel there are any cons.


  4. Helpful (4)

    "Leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Exeter Finance full-time (Less than a year)

    Pros

    Young, growing company with great potential. Efforts being made to change the culture.

    Cons

    Too much nepotism!!!!! If you are a friend or family member of someone in a leadership position you not only get opportunities that others don't, but you are treated differently! If you are from Santander then you also get opportunities that others don't, you may even get a job even if you are not qualified. There is very little diversity on the leadership team....everyone looks the same and thinks the same. Many managers also have very bad or no managing skills

    Advice to Management

    People should be treated like adults and not children, you should also pay and promote based on performance and nothing else! If you really to change the culture the leaders have to be willing to change too!


  5. "They do not care about their employee's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Clearfield, UT
    Current Employee - Customer Service in Clearfield, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Exeter Finance full-time (Less than a year)

    Pros

    The people on my team are amazing]

    Cons

    Its great you get PTO, But darn they won't even let you take your PTO. See everyone is walking out. The stress is unbearable. Even a robot would have broke down. I don't understand why they even offer PTO.
    They really don't like to promote within the company. They give you all kinds of excuses why. They change the policies on a daily basis. No one can work under that kind of stress. Even a robot would have broke down,

    Advice to Management

    How about giving us a break and start treating us like the way you would like to be treated.


  6. "I love this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exeter Finance full-time (More than 3 years)

    Pros

    Work and family life balance is AWESOME! CEO is outstanding, my manager cant be replace because she is super fantastic and great pay!!

    Cons

    PTO/401K/ medical insurance could be better.

    Advice to Management

    Better open door policy w/o retaliation for some depts.


  7. Helpful (2)

    "Operations Trainer II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Trainer in Irving, TX
    Former Employee - Operations Trainer in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Exeter Finance full-time (More than 5 years)

    Pros

    It is a new company and they is room to grow really quick.

    Cons

    The upper management team is prejudice against people who will challenge their creative ideas and will scrutinize you until you leave.

    Advice to Management

    Start acknowledging your employees and understand the work involve. If the program is great than it is great because of multiple people not one person

    Exeter Finance Response

    Jul 17, 2017 – Director, Talent Acquisition

    Thank you for letting us know about this.

    Feedback helps us tackle issues and become a better business. We are constantly refining the way we operate and that is only possible thanks to employee... More

  8. "Constant change and long decision times."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Manager in Clearfield, UT
    Former Employee - Credit Manager in Clearfield, UT
    Negative Outlook
    Disapproves of CEO

    I worked at Exeter Finance full-time (More than a year)

    Pros

    Company is becoming very competitive and leading edge. As a front line leader there is a lot of latitude to lead in your own style as long as results are tangible.

    Cons

    Poor communication from upper management. Little chance of promotion. Director level funding managers are the worst leaders I've ever worked with, unprofessional and intimidation style of leadership.

    Advice to Management

    Start treating those on the front line with more respect.


  9. "Growing company still trying to find its groove"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Exeter Finance full-time

    Pros

    New management/leadership with positive outlook, pretty good incentive plans and benefits

    Cons

    Morale can be low and everyone says they don't like their job or boss

    Advice to Management

    Keep changing for the best and keep employees happy and appreciated.


  10. "funder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Funding in Irving, TX
    Former Employee - Funding in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Exeter Finance full-time (More than a year)

    Pros

    hours and benefits and no close supervision independent work

    Cons

    pressure hitting goal no growth they only hire outside the company

    Advice to Management

    hire within your employees work hard


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