Does Exotel pay their employees well?

According to anonymously submitted Glassdoor reviews, Exotel employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Exotel. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Exotel?

75% of Exotel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Exotel 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Exotel?

Software Engineer (38) , Senior Software Engineer (17) , Product Support Engineer (13) , Customer Success Manager (12) , Manager (10) , Software Development Engineer (9) , Member Of Technical Staff (8) , Product Manager (8) , Tech Intern (8) , NOC Engineer (7) , Software Development Engineer (SDE) (7) , Technical Support Engineer (6) , Vice President (5) , Customer Happiness Associate (4) , Project Manager (4)

What are the pros of working at Exotel according to real employee reviews?

"Good Work Culture: Exotel fosters an environment where employees feel valued and respected." ((in 29 reviews)); "Smart and awesome people to work with" ((in 29 reviews)); "You will get best work culture with friendly colleagues" ((in 20 reviews)); "Supportive and approachable leadership." ((in 18 reviews)); "Supportive and friendly work environment" ((in 15 reviews))

What are the cons of working at Exotel according to real employee reviews?

"Worst management" ((in 33 reviews)); "Managers have their own circus and ring masters." ((in 14 reviews)); "I did raise this and the CEO has given assurance that this will be laid out pretty soon." ((in 8 reviews)); "Not flexible work from home options" ((in 6 reviews)); "Additionally, internal politics and favoritism are rampant within the company." ((in 3 reviews))

What are employees saying about Exotel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Exotel layoffs and their outlook for job security at Exotel in 2026.

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Exotel

Exotel reviews

4.0

75% would recommend to a friend

(552 total reviews)

Shivakumar Ganesan

87% approve of CEO

78% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Compensation and benefits

3.7

Work/Life balance

3.7

Senior management

Exotel has an employee rating of 4.0 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Exotel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

552 reviews

4.0

Jun 8, 2026

Growth opportunities exist, but work-life balance suffers

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Excellent growth but process needs to be refined more

Cons

Tight timelines leads poor work life balance

3.0

Jun 2, 2026

Good company with supportive management but no hybrid flexibility

Presales consultant

Recommend

CEO approval

Business Outlook

Pros

Good company with good Manager

Cons

No flexibility for hybrid working

2.0

May 22, 2026

Worst experience with poor shift planning and no breaks

Support team

Recommend

CEO approval

Business Outlook

Pros

No pros. Worst experience. No skill development.

Cons

Worst shift planning. No break.

Viewing 1 - 3 of 552 Reviews

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Jobs at Exotel

Product Support Engineer - Bengaluru

Tech Support Engineer - 1

Customer Success Manager - SMB

Integration & Customization Engineer - Intern

Gurgaon

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Exotel

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Reviews by job title

Growth opportunities exist, but work-life balance suffers

Good company with supportive management but no hybrid flexibility

Worst experience with poor shift planning and no breaks

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