FEMA Reviews | Glassdoor

FEMA Reviews

Updated November 21, 2017
212 reviews

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3.3
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Jason McNamara
57 Ratings

212 Employee Reviews

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Pros
Cons
  • Work very long hours, sometimes in bad condition (in 14 reviews)

  • Long deployments away from home; lack of accountability (in 7 reviews)

More Pros and Cons

  1. "Floodplain Management Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FEMA full-time

    Pros

    Good pay, interesting work and enjoyable coworkers

    Cons

    Bureacracy reigns supreme and inhibits efficiency. Structure allows for a lot of lack of accountability which is frustrating for those really putting full effort into their jobs.


  2. "Training was very accelerated due to the nature of hiring but provide you will all the tools you'll need to succeed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Hyattsville, MD
    Current Employee - Customer Service Representative in Hyattsville, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FEMA full-time (Less than a year)

    Pros

    For me night shifts were available. Something new is going on everyday so it keeps you on your toes and engaged.

    Cons

    For some training may be a little fast for some people. If talking in the phone make you uncomfortable you will be.

    Advice to Management

    More hands on training within computer programs.

  3. "Customer Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Representative in Carson City, NV
    Current Employee - Customer Representative in Carson City, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FEMA full-time (More than 3 years)

    Pros

    Great environment the pay it’s good and management is very helpful

    Cons

    Temporary, a lot of things change at short notice


  4. "Temporary Call Center Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Denton, TX
    Current Employee - Anonymous Employee in Denton, TX

    I have been working at FEMA full-time (Less than a year)

    Pros

    Great company to work for. Full time with potential for overtime.

    Cons

    Schedule can change in less than 24 hours.


  5. "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Washington, DC
    Current Employee - Program Manager in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FEMA full-time (More than 5 years)

    Pros

    Professional opportunities for all employees in all pay grades

    Cons

    work life balance is difficult due to all the disaster activations and requirements


  6. "Emergency Management Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at FEMA full-time

    Pros

    The rewarding feeling of assisting disaster survivors after catastrophic events.

    Cons

    Beauracratic madness, lack of or limited funding to appropriately prepare staff to perform day to day operations.


  7. "Reservist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FEMA full-time

    Pros

    The only pro in working as a FEMA Reservist is that you get a chance to help those in need whether it is through face to face contact or via phone.

    Cons

    There are numerous cons in working as a Reservist for FEMA. It's too many to list but I will list at least five key cons that should give someone pause before joining:

    1. Don't bother trying to make free time for yourself with FEMA or think about having any down time because they expect you dedicate your life to them 24/7 with absolutely no breaks and no downtime. Now don't get me wrong, in dealing with any type of disaster, one is expected to work around the clock but if you are not looking out for your employee's well beings then how can you expect them to be at their best helping survivors? They really need to think about how they are overworking their staff and make sure that not only the survivors are taken ccare of, that their employees are taken care of as well.

    2. Too many "worker ants" trying to be the "head person". There are too many people in the organization who think they are management which causes a lot of miscommunications/misunderstandings from top to bottom. There is no clear vision, no clear company standard on any procedures. There needs to be an overhaul in defining the agency management structure.

    3. The pay definitely does not match the the job responsibilities and what they expect out of their reservist.

    Advice to Management

    Like I mentioned before, they need to do a massive overhaul of their management and payment structure to match the job responsibilities of their reservists. They also need to stop overworking their reservists as well and focus on their well being to be sure they are providing ample assistance to survivors.

  8. Helpful (1)

    "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FEMA part-time

    Pros

    Good people from all walks of life. Helping people.

    Cons

    Chaotic when it does not need to be. Too many layers to get anything done. Too much 'government speak' i.e. words used that make no sense to anyone else outside the organization.


  9. "INCOMPETENCE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FEMA full-time

    Pros

    Nothing is considered a pro.

    Cons

    Leadership awarded and encouraged staff incomptence, organization is a failure, Leadership is a sham. 20% of the people are doing 80% of the work.

    Advice to Management

    New Leadership across the board.


  10. Helpful (1)

    "Really depends on the office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at FEMA full-time

    Pros

    The nation needs disaster response agencies. If you get sent to a disaster, you will make a difference.

    Cons

    Some "non-disaster" jobs really suck if you want to work disasters. And your coworkers might actively avoid going to disaster sites.

    Advice to Management

    Better professional development.


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