Fallon Health Reviews | Glassdoor

Fallon Health Reviews

Updated January 18, 2017
97 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Fallon Health Interim CEO Richard Burke
Richard Burke
24 Ratings

97 Employee Reviews

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Pros
  • In the past they had a good work/life balance, but there has been a backwards trend here (in 6 reviews)

  • free parking, flexible hours, onsite gym, corporate yet comfortable (in 7 reviews)

Cons
  • It's as if no one in management cares because there is another lackey willing to take the job, for a short time at least (in 7 reviews)

  • poor leadership both in middle and upper management (in 6 reviews)

More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Worcester, MA
    Current Employee - Account Executive in Worcester, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fallon Health full-time (More than 3 years)

    Pros

    Great company values and easy to discuss ideas or concerns with upper management. I've worked for them for 4 years and would love to retire within the company.

    Cons

    Change does not happen quickly within the company.


  2. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fallon Health full-time

    Pros

    Incredibly dedicated and intelligent work force. As the healthcare industry is constantly changing, this organization is working hard everyday to adapt and provide its customers with the best possible experience. An organization you can be proud t be a part of.

    Cons

    limited opportunity for career advancement


  3. "Software Quality Assurance Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Fallon Health full-time (More than 10 years)

    Pros

    Plenty of room to grow! Great people to work with and work for. Positive work environment. Strong communication with the business areas.

    Cons

    No communication between decision makers and individual contributors.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "planning and leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I worked at Fallon Health full-time (More than 3 years)

    Pros

    good people; talent is within the organization, good crisis management

    Cons

    mgmt. shoots from the hip, lack of good design and leadership; constantly resolving matters of management poor decision making costing time/money/resources;

    Advice to Management

    get a strong CIO; give clear direction of technology concerns and matters; streamline change control process; define and populate SLAs to entire organizations; understand and get a real cost of IT services and build a process for chargeback; some in IT management lack knowledge of private industry best practices that can benefit non-profits; rebuild infrastructure so its stable and a far less a concern for overall long term


  6. "HR BP and Comp Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fallon Health full-time

    Pros

    Flexibility. Great work/life balance. Great leadership moving company in a good direction.

    Cons

    Tough external environment for the business.


  7. "Resilient Workforce"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fallon Health full-time (More than 8 years)

    Pros

    Fallon Health is faced with new challenges every day but the employees continuously come up with new ideas, persevere and rely on each other.

    Cons

    The pay is reflective of being a non-profit in central Massachusetts. Fortunately, the culture makes up for it.

    Advice to Management

    Keep holding people accountable and reward the better employees.


  8. Helpful (4)

    "Always putting out fire"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Fallon Health full-time (More than 3 years)

    Pros

    Company is growing and expanding in different areas and parts. The employees are nice but management isn't so much but it's an ok company overall. They have a great education reimbursement.

    Cons

    Managers rarely promote from within. They are always bringing outsiders and expect those that have been working in the position to train the managers instead of promoting them.

    Advice to Management

    Promote from within first so that employees don't leave you after a short period of time. Be transparent and stop threatening to fire employees all the time.


  9. Helpful (1)

    "Could be much better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Specialist in Worcester, MA
    Current Employee - Claims Specialist in Worcester, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Fallon Health full-time (More than 3 years)

    Pros

    Promotes from within
    Work from home opportunities

    Cons

    Management does not listen to the employees. They have a large turn around because instead of disciplining the workers that continuously slack off, management gives their work to the hard working employees. It's not fair and has been brought to their attention several times, yet they do nothing about it and continue to wonder why their best employees are finding better opportunities. Morale is low and we give management ideas on how to change things but they don't do anything about it.

    Advice to Management

    Take your employees' concerns seriously!


  10. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Coworkers were great, great benefits

    Cons

    Short breaks, micromanaged, no freedom


  11. Helpful (2)

    "Tough marketplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexibility, committed employees, innovative products

    Cons

    Siloed structure, management is unwilling to make needed changes

    Advice to Management

    Need to reduce ranks of middle management to control costs. Reward hard work and innovation - not just loyalty.



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