Fallon Health Reviews

Updated Jan 11, 2021

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2.9
50%
Recommend to a Friend
73%
Approve of CEO
Fallon Health CEO Richard Burke
Richard Burke
65 Ratings
Pros
  • "Benefits are good (including free parking - which seems unusual for a company located in a city)(in 13 reviews)

  • "Good Benefits, Flexible work hours, do promote from within(in 11 reviews)

Cons
  • "poor leadership both in middle and upper management(in 7 reviews)

  • "It's as if no one in management cares because there is another lackey willing to take the job, for a short time at least(in 7 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Analyst"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at Fallon Health full-time

    Pros

    A very good place to work.

    Cons

    Busy Company no downtime at all.

  2. "If you have family in the armed forces or law enforcement, you probably won't feel comfortable working here."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Fallon Health full-time for more than a year

    Pros

    Coworkers are nice. Parking is convenient.

    Cons

    If you have family in the armed forces or law enforcement, you probably won't feel comfortable working here. With their relentless political rhetoric, the CEO, HR, and other management types show utter disdain for those who chose those professions. Yes, it's probably accurate to say management is just pushing the agenda their masters instruct them to. And yes, to hate on America and on a certain segment of America in particular, is the "cool" thing to do now. But, Is that really an excuse? Should, as an employee, we expect more from them? Shouldn't we expect our rights to freedom of thought and expression to be respected? Indeed we should, previous generations of Americans sacrificed their lives to give us those freedoms. Do we just sit idly by while those who made that ultimate sacrifice are disrespected and forgotten? In some ways, we have no choice. Can we afford to do the right thing and make a principled stand against this tyranny? Since we have mortgages to pay and children to care for, I think not. In essence, were are slaves. We are at their mercy. We can't speak up for our rights. They own us. We are a captive audience. They know this. Why do they abuse this power in such a way? Why don't they do what is right and respect every employees rights and leave politics alone? Why do they try to strong arm and propagandize the powerless? I'm not sure I know the answers to those questions. But I do know this, these things happen in China, they shouldn't be happing in America.


  3. "Learn what you can, then leave"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Enrollment Specialist in Worcester, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Fallon Health full-time for more than a year

    Pros

    Free downtown parking Better than average benefit options Decent PTO policy Onboarding and "new hire" breakfasts for all departments made for some good working relationships

    Cons

    Archaic systems Not a lot of opportunity for growth Extreme micromanagement "Little big company" environment with rampant favoritism Bullying behavior and department-wide morale issues

    Continue reading
  4. "Good Work Ethos, Bad Advancement"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Worcester, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fallon Health full-time

    Pros

    The work feels good, it feels good to help people. They make the member the priority and you can actively help people even outside normal procedures.

    Cons

    You are not well rewarded for your efforts. In over a year only received a .17 raise from 17.50/hr base pay. Some hired at the same time received no raise.

    Continue reading
  5. "Decent Call Center"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Member Services Representative 

    I have been working at Fallon Health full-time

    Pros

    Good pay for the work

    Cons

    Tends to be busy. Not a lot of downtime

  6. "Overall"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager, Contracting in Worcester, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Fallon Health full-time

    Pros

    Flexibility within the work environment

    Cons

    None that I can think of

  7. "Review"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Worcester, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fallon Health full-time for more than 5 years

    Pros

    Good employees and coworkers. Enjoyable

    Cons

    Poor technology and lack of planning

  8. "Good Place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service 
    Recommends
    Positive Outlook

    I worked at Fallon Health full-time for more than 3 years

    Pros

    As long as you have a good attitude, you'll get far

    Cons

    Numbers based, customers can be rude (but that's everywhere)

  9. "Strong community"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fallon Health full-time

    Pros

    Flexible, team work, strong values and mission

    Cons

    I don’t have any to report

  10. Helpful (1)

    "Meh"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worcester, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Fallon Health full-time for more than 8 years

    Pros

    Good Benefits, Flexible work hours, do promote from within.

    Cons

    Vision/long=term planning suspect leading to layoffs every few years. Ceilings to advancement. They bring back to many former employees.

    Continue reading
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