Fallon Health Reviews | Glassdoor

Fallon Health Reviews

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Found 143 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
60%
Recommend to a Friend
72%
Approve of CEO
Fallon Health CEO Richard Burke
Richard Burke
58 Ratings
Pros
  • "Benefits are good (including free parking - which seems unusual for a company located in a city)(in 12 reviews)

  • "free parking; good benefits; great colleagues(in 9 reviews)

Cons
  • "It's as if no one in management cares because there is another lackey willing to take the job, for a short time at least(in 7 reviews)

  • "poor leadership both in middle and upper management(in 6 reviews)

More Pros and Cons
  1. "Mission Driven Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fallon Health full-time for more than 9 years

    Pros

    The continued commitment to the community and serving all populations makes this a great company! The employees really care about their members and each other.

    Cons

    Challenges in the healthcare industry.

    Fallon Health2019-03-01
  2. Helpful (1)

    "Not for long term employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Worcester, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fallon Health full-time for more than 9 years

    Pros

    The pay is decent and many of the people that work there are dedicated.

    Cons

    Fallon tends to get rid of long-term, loyal employees in favor of hiring younger inexperienced people in a misguided effort to save money. While they may show savings in the form of salary and benefits, they do not factor in the cost of hiring and training new employees. Not to mention the negative impact to company and department morale.

    Advice to Management

    Value good employees, whether they be experienced or newly hired. Look at the bigger picture when evaluating who should be terminated. Consider moving those with experience and knowledge to other departments within the company, instead of out the door.

    Fallon Health2019-03-29
  3. "Don’t"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fallon Health full-time for more than 6 years

    Pros

    Good pay benefits and people are nice

    Cons

    Some supervisors don’t know anything

    Fallon Health2019-03-22
  4. Helpful (2)

    "Declining Orgaization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fallon Health full-time

    Pros

    Some of the people I worked with

    Cons

    Senior Management are not original thinkers

    Advice to Management

    Listen to all levels of staff

    Fallon Health2018-12-01
  5. Helpful (1)

    "Billing Rep"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Fallon Health full-time

      Pros

      No pros at this company

      Cons

      Poor management No support Lack of technology

      Fallon Health2018-11-30
    • "good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Fallon Health full-time

      Pros

      a lot of PTO to use

      Cons

      tech is a little behind the industry average

      Fallon Health2018-11-02
    • "Independent contributor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I have been working at Fallon Health full-time for more than 20 years

      Pros

      Flexible work schedule. Great company culture. Excellent work environment.

      Cons

      Lack of career path in many roles. To grow professionally you may have to leave the company, and HR seems fine with losing intelligent, driven workers.

      Advice to Management

      Retain good employees. They are difficult to replace.

      Fallon Health2018-09-07
    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Fallon Health full-time

      Pros

      The people who work here are great

      Cons

      The location isn't ideal, no on site parking

      Fallon Health2018-08-21
    • Helpful (2)

      "Positive results and strong momentum with lots of former employees returning"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager in Worcester, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Fallon Health full-time for more than 20 years

      Pros

      Last year was good, and this year is on track to be even better. Through hard work, commitment and collaboration, the company has achieved its highest membership ever. Lots of growth in many important areas and its really great to see so many former employees returning to Fallon after leaving to work for other health plans and organizations.

      Cons

      A little behind on technology and physical space at headquarters could use some updates/improvements.

      Advice to Management

      Stay focused on results, keep listening to employees and keep investing in infrastructure.

      Fallon Health2018-08-08
    • "Billing Rep"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Fallon Health full-time

        Pros

        Conveniently located in downtown Worcester

        Cons

        no growth, poor management, and low pay

        Fallon Health2018-08-14
      Found 143 reviews