Does Fallon Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Fallon Health employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Fallon Health. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Fallon Health?

56% of Fallon Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fallon Health 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Fallon Health?

Navigator (9) , Customer Service Representative (7) , Manager (6) , Registered Nurse (5) , Account Executive (4) , Analyst (4) , Claims Examiner (3) , Claims Specialist (3) , Enrollment Specialist (3) , Member Services Representative (3) , Patient Navigator (3) , RN Case Manager (3) , Supervisor (3) , Claims Auditor (2) , Customer Service (2)

What are the pros of working at Fallon Health according to real employee reviews?

"good benefits except for the health insurance, too expensive" ((in 25 reviews)); "Good people and was family like atmosphere." ((in 24 reviews)); "Flexible with time off Good pay Make your own schedule Work ay home 75% of the time" ((in 11 reviews)); "My manager would allow me to work from home when needed and always recognized me for a job well done." ((in 11 reviews)); "Good work life balance and you get to work one day from home which came in handy." ((in 8 reviews))

What are the cons of working at Fallon Health according to real employee reviews?

"Poor management" ((in 24 reviews)); "In another reorganization I was given the same job but with a different manager and went from being a 4+ star employee to being a 0 star employee allegedly because the new manager's expectations were different then my previous manager's expectations, even though the job was the same." ((in 11 reviews)); "I believe senior leadership and the board are doing all they can to keep Fallon as well positioned for the future as possible." ((in 8 reviews)); "Very low moral within staff and upper management takes no ownership of the current state of the organization." ((in 7 reviews)); "Extremely low morale at Fallon Health." ((in 7 reviews))

What are employees saying about Fallon Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fallon Health layoffs and their outlook for job security at Fallon Health in 2026.

What are the top reviewed Fallon Health locations?

Worcester , Springfield , Holyoke , Amherst , Boston , Buffalo , Getzville , Thompson , Lawrence , Lowell , Brookfield , Leominster , Lunenburg , Webster , Ohio

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Fallon Health

Fallon Health reviews

3.3

56% would recommend to a friend

(278 total reviews)

Manny Lopes

68% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fallon Health has an employee rating of 3.3 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fallon Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

278 reviews

1.0

Apr 1, 2026

Pay not worth

Patient navigator

Recommend

CEO approval

Business Outlook

Pros

Caring for people who are 65 and older that needs the help

Cons

Everything else that management keeps adding on.

4.0

Feb 22, 2026

Good People, High Expectations

Member services representative

Recommend

CEO approval

Business Outlook

Pros

Flexible with PTO, very thorough training, great colleagues, opportunity to grow with the company

Cons

Work-life balance can be tilted, management is often not flexible with communicated needs, "The reward for a job well done is more work."

4.0

Feb 4, 2026

Wonderful Company

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

I loved working for this company it had a real family feel

Cons

They often have a lot of lay offs

Viewing 1 - 3 of 278 Reviews

Jobs at Fallon Health

RN - Triage Nurse - M - F / 8:30 AM - 5:00 PM - Great Pay - Great Benefits - No Eve / No Weekends / No Holidays

Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr

Authorization Coordinator - Flex Schedule after 6 months training in office

Health Aide or CNA $20/hr (*Up to $24/hr) Benefits! Health Ins! Paid Mileage!

Health Aide or CNA $20/hr (*Up to $24/hr) Benefits! Health Ins! Paid Mileage!