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FileWave USA

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FileWave USA

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FileWave USA Reviews

Updated Jul 29, 2021

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Found 19 of over 21 reviews

2.6
35%
Recommend to a Friend
20%
Approve of CEO
FileWave USA Owner and CEO Nurdan Eris (no image)
Nurdan Eris
9 Ratings

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  1. 5.0
    Current Employee, less than 1 year

    Bright Future for an Established Organization

    Jun 7, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A very kind group of individuals Knowledgeable and professional in their respective roles *Great* benefits for a company of this size

    Cons

    Current processes can be improved upon in light of growth (scalability)

    1 person found this review helpful
  2. 1.0
    Former Employee, more than 1 year

    Promising to Poor

    Jul 29, 2021 - Team Member 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some of the employees were great to work with. Sales, Customer Care, Support.

    Cons

    Micromanagement, favoritism, intrusiveness, toxicity, and cliques.

    Continue reading
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  3. 1.0
    Former Employee, more than 3 years

    You Can Find Better Work Than FileWave

    Jun 4, 2021 - Team Member in Indianapolis, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Insurance is paid, not much else

    Cons

    Toxic infighting and constant overstepping. Lack of vision from highest leadership. No investment or execution. Be prepared to spin your wheels on projects that go nowhere and find no career or salary growth.

    2 people found this review helpful
  4. 1.0
    Current Employee

    Run, don't walk, away from this company

    Oct 24, 2020 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    * Health insurance paid * Some kind employees

    Cons

    * Lack of leadership and overall company vision and direction * Lots of drama and gossip, much of it facilitated by the CEO * No room for internal growth or advancement * Staff culture efforts are non-existent * Low wages compared to the market

    Continue reading
    3 people found this review helpful
  5. 1.0
    Former Employee, less than 1 year

    Run and find better place to work

    Oct 16, 2020 - Team Member in Indianapolis, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Few good people and they eliminated few of them already

    Cons

    Very bad management and low wage

    2 people found this review helpful
  6. 1.0
    Former Employee, more than 1 year

    Look elsewhere

    Oct 14, 2020 - Technical Lead in Indianapolis, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are decent insurance options

    Cons

    The Senior management is really weak.

    Continue reading
    2 people found this review helpful
  7. 2.0
    Former Employee, more than 1 year

    Where have all the good people gone?

    Nov 13, 2019 - Sales in Indianapolis, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are some great customers to support

    Cons

    There seemed to be executives in place at the beginning of the year that had a vision for growth and a deep respect for the customers. In a short period of time, everything declined. The innovation slowed. The culture was extinguished. The leadership left. Hostility grew.

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    2 people found this review helpful
  8. 2.0
    Former Employee

    OK starter job. Go elsewhere unless you're desperate.

    Sep 11, 2019 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free lower tier healthcare plan for entire family. It's free so can't complain. Better plans for a bit extra. Great coworkers.

    Cons

    Bad executive management-complete lack of vision, direction, and communication. They ignore all feedback because know better than you and their customers so your opinion is irrelevant to them. Unspoken company mantra is be quiet and don't question management. Might be an OK starter job for a recent college grad that's never had another job. It's an oppressive and depressing place to work. If you're desperate for a job put in your 1 year and go elsewhere to greener pastures. Corporate unfriendly company that focuses on K-12. So if you think that's a winning strategy for getting rich and expanding market share then sign up today.

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    1 person found this review helpful
  9. 5.0
    Current Employee

    Several steps above the rest.

    Aug 3, 2018 - Anonymous Employee in Indianapolis, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Health care benefits are very nice. There are employer-paid options as well. Very laid back, friendly and supportive place to work. The culture here is fantastic. Every single person is friendly and helpful. Work-life balance is really quite exceptional. There is trust and they have faith that you will do the job for which you were hired. Nobody to mirco-manage you here. It is nice to be treated like an adult.

    Cons

    Aside from some minimal communication hiccups there really are not so many Cons. And none that I can think of off the top of my head. Im sincerely happy working here.

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  10. 4.0
    Former Employee

    FileWave

    Jul 4, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company, small but seems to be growing.

    Cons

    Relies to much on k12 market.

    Be the first to find this review helpful
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