First Advantage Reviews | Glassdoor

First Advantage Reviews

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Found 409 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
82%
Approve of CEO
Scott Staples
55 Ratings
Pros
Cons
  • "No work life balance, or support from management(in 11 reviews)

  • "Only a numbers game for the upper management - how much revenue will they bring(in 14 reviews)

More Pros and Cons
  1. "Records"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Records in Bolingbrook, IL
    Recommends
    Positive Outlook

    I have been working at First Advantage full-time for more than a year

    Pros

    Relaxed work environment, excellent vacation time, moderately competitive salary, great work/life balance for non-management

    Cons

    Excessive temp agency contracts, higher insurance premiums

    Advice to Management

    First Advantage really is a breath of fresh air. This is the third background screening company I have worked for and it is by far the best from an employee standpoint. I feel appreciated and heard, even in a non-supervisory position. It is truly a breath of fresh air.

  2. "large company with heavy work load"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - National Account Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at First Advantage full-time for more than 9 years

    Pros

    good pay and benefits, room for advancement

    Cons

    large company can tend to get lost as employee or client

  3. "Ok place"

    StarStarStarStarStar
      Former Employee - Account Manager 

      I worked at First Advantage full-time for more than a year

      Pros

      Schedule flexibility,free lunch, pto, nice environment

      Cons

      Long hours, bad management, and bad commission guidelines

    • "It's ok"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Specialist 
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at First Advantage full-time for more than 6 years

      Pros

      Higher pay than typical call center

      Cons

      No control over schedules, 30 minute lunch, no advancement opportunities

    • "Headed in the right direction"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Financial Analyst in Atlanta, GA
      Recommends

      I worked at First Advantage full-time for more than 2 years

      Pros

      Company dedicated to creating a consistent culture while valuing employees

      Cons

      Moving quickly to consolidate systems.

    • "Pass on this one"

      StarStarStarStarStar
        Former Employee - Senior Manager 
        Doesn't Recommend

        I worked at First Advantage full-time for more than 4 years

        Pros

        Very nice coworkers Little to no travel

        Cons

        Offshoring is prevalent Work life balance

      • "Horrible Company"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Account Manager in Aberdeen, SD
        Doesn't Recommend
        Negative Outlook

        I worked at First Advantage full-time for more than 4 years

        Pros

        Work from home opportunities.

        Cons

        You will never see your compensation bonus. No diversity in the Enterprise Account Management Group or Management. If you are not in the right "clique" you will not get promoted. Very little oppty for advancement.

        Advice to Management

        Hire new Management that will be fair to all employees.

      • "New Employee"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 

        I have been working at First Advantage full-time

        Pros

        Work from home is great!

        Cons

        Working from home can be difficult for on boarding.

        Advice to Management

        No advice to management so far

      • "Not the best"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I have been working at First Advantage full-time

        Pros

        Not a lot of micro level management.

        Cons

        Commodity service, very little vision from a management standpoint.

      • "Verification Specialist Criminal Department"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Disapproves of CEO

        I worked at First Advantage full-time

        Pros

        The company had good benefits and flexible schedule

        Cons

        Company shut its doors releasing entire office

      Found 409 reviews