Does First Citizens pay their employees well?

According to anonymously submitted Glassdoor reviews, First Citizens employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at First Citizens. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at First Citizens?

87% of First Citizens employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Citizens 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at First Citizens?

Bank Teller (12) , Analyst (9) , Customer Service Representative (CSR) (7) , Customer Service Representative (6) , Manager (3) , Teller (3) , Credit Analyst (2) , Customer Account Representative (2) , Intern (2) , Investment Analyst (2) , Operations Officer (2)

What are the pros of working at First Citizens according to real employee reviews?

"Work environment is fast" ((in 3 reviews)); "great people and a lot of branches" ((in 3 reviews))

What are the cons of working at First Citizens according to real employee reviews?

"issues that had legal ramifications and about the behavior of the employees who worked there and subsequently 2 managers mysteriously announced their early retirement plans." ((in 3 reviews)); "poor management and honestly all I can really add" ((in 3 reviews)); "work life balance was difficult" ((in 3 reviews)); "Salaries are low" ((in 3 reviews)); "Lack of opportunities for growth" ((in 3 reviews))

What are the top reviewed First Citizens locations?

Charlotte , Livingston , New York , Arizona City , Asheville , Raleigh , North Providence

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First Citizens

First Citizens reviews

3.8

87% would recommend to a friend

(77 total reviews)

77% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.5

Career opportunities

3.4

Culture & values

3.4

Work/Life balance

3.3

Senior management

First Citizens has an employee rating of 3.8 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

77 reviews

5.0

Oct 10, 2025

Good

Analyst

Recommend

CEO approval

Business Outlook

Pros

Great environment to grow and develop

Cons

Can’t think of any right now.

4.0

Apr 15, 2025

Teller

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Excellent place to work. Lots of new learning

Cons

Hard work and time consuming

4.0

Feb 14, 2025

Review

Auditor

Recommend

CEO approval

Business Outlook

Pros

Great benefits, bonus and perks. Opportunity for remote

Cons

No work life balance, micromanaging

Viewing 1 - 3 of 77 Reviews

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