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First Collection Services

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First Collection Services reviews

2.2

25% would recommend to a friend

(20 total reviews)

Mary G. Dunkum

Not enough data to show CEO approval

22% positive business outlook

First Collection Services has an employee rating of 2.2 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an average working experience there. The First Collection Services employee rating is 41% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

20 reviews
1.0
Jun 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Great co-workers! Free coffee! They seem to often work around people' s schedules, which would be great for those that have things going on outside of work.

Cons

I personally feel that this company underpays many of it's customer service reps/employees. There doesn't seem to be much privacy (you can't trust that management won't tell your business), My work environment is always dusty and the floors only are said to be vacuumed on Fridays (I believe it). The restroom, break-room, and smoking area seem to stay dirty. Many of the employees feel under-appreciated. There is very little room for growth. They give little but want much. It's a family owned business that says that it's employees are family as well. If that is the case, please illustrate that! We are contracted by big companies that pay big dollars. Why nickle and dime your front-line employees? Where would you be without us?

1.0
Sep 28, 2017

Terrible

Recommend
CEO approval
Business Outlook

Pros

You get bonuses based on how much money you collect and some are in the form of a gift card while others are on your check. Other than that, I can't think of any.

Cons

you work a mid-day shift and they say you can change it after your probation period but they never allow it management chooses favorites dont care about your health

3.0
Jul 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Friendly culture, flexible work atmosphere, positive reinforcement of attitudes, frequent classes for hands-on training and work, sharing-meetings often, employee rewards. health and dental offered.

Cons

angry customers, legal concerns, over-use of voice,. competiveness in workforce - both positive and discouraging, sitting all day, cubebicals

Viewing 1 - 3 of 20 Reviews

Glassdoor has 20 First Collection Services reviews submitted anonymously by First Collection Services employees. Read employee reviews and ratings on Glassdoor to decide if First Collection Services is right for you.