First Quality Reviews | Glassdoor

First Quality Reviews

Updated March 18, 2019
122 reviews

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2.9
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Nasser Damaghi
61 Ratings

Employee Reviews

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Pros
  • "Good pay alright benefits nice expense account" (in 8 reviews)

  • "Plenty of overtime, pretty good benefits, and pay is finally good" (in 5 reviews)

Cons
More Pros and Cons

  1. "Tech level 2 full time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Quality full-time

    Pros

    Evitoment, people, you name it it’s awesome

    Cons

    Nights, that is about all cons

    Advice to Management

    When people leave for another job you should allow them to come back if it didnt work out


  2. "Full time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Quality full-time

    Pros

    Nice new facilities and clean atmospheres

    Cons

    Lacking support structures from other plants

  3. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Quality full-time (More than 5 years)

    Pros

    Family owned and the family is great. Great office atmosphere. Hires outsiders with tons of knowledge, experience, and professional etiquette into director and some manager positions.

    Cons

    Restructuring due to cost of raw materials causes a cycle of hiring and layoffs, and the layoffs are based on need for the role per the new structure and not performance. You could have a stellar annual review and be gone before the next because of a new tariff.

    Advice to Management

    Offer more advancement opportunities for entry level workers. Relatively new employees report to an outside hire with 25 years of experience that will ultimately be replaced by another outside hire. Create a ladder for the staff so they can advance rather than moving up somewhat laterally.


  4. "Adapting to Market Changes"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Quality full-time

    Pros

    Surrounded by good people who work very hard

    Cons

    Management/Ownership struggles to apply effective and solutions to changes in the market.


  5. "Horrible IT Management!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in King of Prussia, PA
    Former Employee - IT Manager in King of Prussia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at First Quality full-time (More than 3 years)

    Pros

    Salary is OK, Some Good Benefits

    Cons

    Frequent changes, No consistency, FQ fire you if you don't have work, Careful!!, Owners always look for cost-cutting and No respect for your talent ,values, and empathy!!

    Advice to Management

    Owners do not involve in IT activities you guys don't know anything


  6. "Busy busy busy"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Quality full-time (More than 10 years)

    Pros

    Culture, growing company, decent salary.

    Cons

    So busy at a constant rate that there is no time to develop or think.


  7. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee
    Current Employee - Employee
    Doesn't Recommend

    I have been working at First Quality full-time (Less than a year)

    Pros

    Benefits effective on start date
    Quarterly bonuses

    Cons

    Long hours
    Management isn’t up to par

  8. "Don’t expect a pay raise over 2% a year."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operator in King of Prussia, PA
    Former Employee - Operator in King of Prussia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at First Quality full-time (Less than a year)

    Pros

    Most of the people are good to work with and laid back.

    Cons

    They have the worst management team I have ever seen!!!

    They need to let go of the whole 12 hour work day regime and go to 8 hours.

    A monkey holding a banana can manage better than these group of ignorant human beings.

    They say you can advance and move up but in reality it’s all a bunch of hot air. I’ve seen people get turned down for the most bogus excuses.

    Advice to Management

    Owners should really look into why so many employees are leaving so much and often.

    Get rid of all of the management team and start fresh that will help out a ton in retaining individuals.


  9. "Supply Chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supply Chain in McElhattan, PA
    Former Employee - Supply Chain in McElhattan, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Quality full-time (More than 3 years)

    Pros

    Excellent company and some excellent people at all levels. I want to see them succeed.

    Cons

    Many of the excellent people at all levels had burnt out and left. In those scenarios, their workloads were often passed off to someone else as opposed to finding a replacement.

    Advice to Management

    Since the ERP change nearly 2 years prior to me leaving it was clear no plan existed to evaluate work load by department after the changes (which overall, were positive). Regardless of the time of day there were entire teams doing little more than chatting, making local/personal calls, and surfing the internet. Such things are exceptionally easy for IT to catch if requested, however it was never addressed. Hiring freezes among the smaller groups had pushed out many of the harder workers, and resulted in a far more complacent atmosphere where pretty much anything goes.


  10. Helpful (7)

    "Built, and ruined, my life here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hazleton, PA
    Former Employee - Anonymous Employee in Hazleton, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at First Quality full-time (More than 10 years)

    Pros

    Used to be ownership, grew too fast for them to keep up their hands on approach. Continuously brought in outside senior management rather than let the management they actually developed lead the business. Experienced the growth first hand 2002 to 2013, then shown the door, basically for purposes of them prepping my division for sale, which took another 4 years to close. Committed my 20s and early 30s to help grow the business, only to be thrown out with no explanation. Tore my family apart, I committed so much and in the end was left with nothing. Do not recommended for young professionals, dangerous atmosphere.

    Cons

    See above. The pros became the cons, quite sad really. Do not recommended for young professionals, dangerous atmosphere.

    Advice to Management

    Management doesn’t deserve my advice, I was part of it and would’ve made changes necessary if not ousted without reason. To the owners, you blew it, you betrayed those that got you to where you are. At this point, sell it off, leave the proceeds to your family, and try to find a way to sleep at night. I know I can’t.