First Quality Reviews | Glassdoor

First Quality Reviews

Updated July 10, 2017
90 reviews

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2.8
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Nasser Damaghi
46 Ratings

90 Employee Reviews

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Pros
Cons
  • Culture broken - very poor upper management (in 6 reviews)

  • Even when someone trys to improve working conditions they are blocked because of miss management and lack of communication (in 3 reviews)

More Pros and Cons

  1. "technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Quality full-time

    Pros

    great benefits, good pay, discount company products

    Cons

    poor management, they make you come in on days off


  2. "Warehouser 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in McElhattan, PA
    Former Employee - Warehouse Associate in McElhattan, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at First Quality full-time (More than a year)

    Pros

    Easy to learn work. Great holiday pay

    Cons

    Not good leadership. Difficult to get into better positions.

    Advice to Management

    Incentive programs for employees to increase productivity and help entry-level employees make more money

  3. "HRBP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at First Quality full-time

    Pros

    Salaried employees are paid well.

    Cons

    Zero work/life balance. Culture broken - very poor upper management. Hourly turnover greater than 60% in many departments. No consistency in policy.

    Advice to Management

    Owners need to learn how to hire credible/ethical management. Four plant managers in 5 years; HR is a joke.


  4. "Production technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great pay, good company stuff and discount priducts.

    Cons

    Management is terrible, front office not on the same page. Will take your time on days off with meetings.


  5. Helpful (2)

    "It's a job, not a long term career. Below average benefits and chaotic work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Engineer in King of Prussia, PA
    Current Employee - Solutions Engineer in King of Prussia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at First Quality full-time (More than 3 years)

    Pros

    Decent starting pay and offers health insurance, though with high employee contributions. Great place to stay under the radar and collect a paycheck.

    Cons

    Very poor bonus 401k contribution, long vesting period, no profit sharing, poor bonus structure, and non existent annual increases (1% or less). If hired you must start at the highest salary. And paid time off is two weeks and three personal days with no sick time. Poor and unsubstantiated strategic planning and critical thinking is sparse. Given there is little financial or personal incentive to do well, you are surrounded by sub par performers and management, particularly long term employees. Turn over is a problem and generally the under achievers remain. Beware of the HR department, just read the other reviews and interviews on Glassdoor. If you need more professional experience, FQ could be a solution. Just focus on self improvement and then move on. This place is a career dead end and is draining. No job is perfect, but this place is mind altering. My advice is to pay very close attention in the interview to illuminate these points. Unless you want to stay under the radar and collect paychecks.

    Advice to Management

    Management does not listen, particularly at corporate. There are no employee surveys, no career planning and poor development resources. Goals are ambiguous and menial tasks aplenty. The company needs better analytics in both performance and human capital. Most roles should be redefined to make employees more accountable. Presently, senior and tenured employees do not perform and impede others that do. It may surprise management to know how many employees fall short due to the unwillingness of others.


  6. Helpful (1)

    "Great Company, with great ownership and very incompetent & ineffective management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in King of Prussia, PA
    Current Employee - IT Project Manager in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Quality full-time (More than 5 years)

    Pros

    Ownership is very involved and understand the operations very well. They are extremely good in understanding there business. I have been very impressed how multiple generations of family is keeping it together. Business & technology Investment is best in the world. Great potential and growing company

    Cons

    How much can ownership family do? Third level management is ineffective, bunch of yes men, with no vision, no creativity and no knowledge. Its worst in some areas than others. Benefits and growth is very limited.

    Advice to Management

    Reduce Management layers, too many excel spreadsheet managers. FQ in the last 5 years have become too much bureaucratic and its loosing the culture which made it a success


  7. "False sense of security"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Quality full-time

    Pros

    Company paid lunch, Health benefits

    Cons

    False sense of job security

  8. "Not a bad start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at First Quality full-time

    Pros

    Company is invested in pushing people upward

    Cons

    Going from days to nights every 28 days.

    Advice to Management

    Maybe think about just having a permanent day and permanent night shift


  9. Helpful (1)

    "Great Employee benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Development Engineer in Greenville, SC
    Former Employee - Product Development Engineer in Greenville, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at First Quality (Less than a year)

    Pros

    They really take good care of their interns and employees. VERY high safety standards.

    Cons

    Intricate company hierarchy creates a slow chain of command.

    Advice to Management

    Perhaps have more communication between those making decisions and those working on the floor.


  10. Helpful (1)

    "Trying to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Lead III in Lewistown, PA
    Current Employee - Line Lead III in Lewistown, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at First Quality full-time (More than 5 years)

    Pros

    Pay is decent. Benefits are good. Safety and quality minded. Most other employees are nice and helpful.

    Cons

    Management needs is out of touch. Too much favoritism shown to "friends". Hard too get promotions. Training needs to be improved. Hours are long and mandatory over time is sometimes implemented for certain employees. No communication between shifts or from management. Even when someone trys to improve working conditions they are blocked because of miss management and lack of communication.

    Advice to Management

    Get in touch with each of the shifts and see what really goes on before you jump to conclusions. Stop talking everything to death. Make decisions faster and get rid of anyone who is not doing their job. Inact consequences for actions good and bad.


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