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First Student Reviews
Updated May 29, 2023
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Found 2,962 of over 4K reviews
73% Recommend to a Friend
84% Approve of CEO
Found 2,942 of over 4K reviews
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John Kenning
127 Ratings
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Top Review Highlights by Sentiment
Pros
Cons
- "Not enough hour No benefit Not enough hour No benefit Not enough hour No benefitNot enough hour No benefit" (in 58 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of First Student and is not affected by filters.
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- Former Employee★★★★★
Pros
Great-no complaints . Worked here in college
Cons
Nothing.was very happy with my time here. Management is great
- Current Employee, more than 3 years★★★★★
Excellent place to work
May 28, 2023 - Special Needs School Bus Driver in Seattle, WARecommendCEO ApprovalBusiness OutlookPros
Strong union, great bosses, truly diverse working environment, excellent training, and really good pay
Cons
Benefits aren't great--some schools/parents/teachers can be difficult.
Continue reading - Current Employee★★★★★
Pros
Making sure each student is well taking care of going to school and home safely
Cons
Needed more hours and healthy benefits
- Current Employee★★★★★
Pros
too much time studying! but i know it will pay off
Cons
can't wait to make the money!
Continue reading - Current Employee, more than 1 year★★★★★
Terrible training process, ok work environment
May 29, 2023 - School Bus Driver in Schaumburg, ILRecommendCEO ApprovalBusiness OutlookPros
The students can be the best part of the experience, once you get to know then
Cons
The students are also the toughest part of the job. The training process was also convaluted
- Current Employee, more than 1 year★★★★★
Pros
Super easy job, guaranteed hours, pto/sick time front loaded. Great staff
Cons
Sometimes it feels like nobody knows anything. You can get assigned work, and if you have a question about said work, you’ll end having to ask a few people before you can get an answer. If you’re a route driver, getting extra hours can be tricky at times.
- Current Employee, less than 1 year★★★★★
Great place to work for the right person
Apr 2, 2023 - School Bus Driver in Saint Helens, ORRecommendCEO ApprovalBusiness OutlookPros
Good employment if you’re looking for flexible hours. Guaranteed pay if 5 hours a day no matter if your route is only 3 hours long.
Cons
It’s a split shift and most routes are no more than 5 hours long. If you’re looking for a full time 8 day job this isn’t it. Additionally, there’s no pay during teacher planning days, winter and spring breaks, and summer vacation you claim unemployment. The benefits offered here are only discount programs..not actual benefits so you’re stuck paying $400/mo for benefits that pay minimal amounts towards doctor bills.
- Former Employee★★★★★
This is a good job pay is amsazin
May 8, 2023 - First Officer in Markham, ILRecommendCEO ApprovalBusiness OutlookPros
Good management Meet new people
Cons
Some people are rude Bathroom are a mess
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Great Trips make good money to travel
Cons
You have to fight to get a good trip
- Former Employee★★★★★
Pretty good but not extraordinary
Apr 19, 2023 - School Bus MonitorRecommendCEO ApprovalBusiness OutlookPros
Reliable & steady hours once you've been assigned to a route Decent amount of down-time All drivers are ATU Decent pay
Cons
Health insurance is prohibitively expensive unless you've been with the company for a long time Schedule/route/routine may be disrupted unless you can get assigned to one specific route
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First Student Reviews FAQs
First Student has an overall rating of 3.9 out of 5, based on over 4,022 reviews left anonymously by employees. 73% of employees would recommend working at First Student to a friend and 59% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
73% of First Student employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated First Student 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at First Student to be culture, career development, coworkers and the cons to be work life balance, management, benefits.
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