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FirstGroup

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FirstGroup

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FirstGroup Reviews

Updated Aug 28, 2023

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Found 345 of over 360 reviews
3.4
59% Recommend to a Friend
FirstGroup Non-Executive Chairman and CEO David Martin and Graham Sutherland
59% Approve of CEO

Found 343 of over 360 reviews

3.4
59%
Recommend to a Friend
59%
Approve of CEO
FirstGroup Non-Executive Chairman and CEO David Martin and Graham Sutherland
David Martin and Graham Sutherland
19 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Decent pay as well.(in 17 reviews)
  • "great people to work with(in 14 reviews)
  • "Good Benefits First Rewards(in 13 reviews)
  • "Discounted travel, good pension, good learning opportunities(in 9 reviews)
  • "Great colleagues.(in 8 reviews)
Cons

Ratings by Demographics

This rating reflects the overall rating of FirstGroup and is not affected by filters.

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    1. 5.0
      Aug 24, 2023
      Talent Acquisition Specialist
      Former Employee
      Cincinnati, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team and great growth opportunities

      Cons

      Have moved to almost fully remote

      1. 3.0
        Jul 26, 2023
        Human Resources Director
        Former Employee, more than 8 years
        Cincinnati, OH
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Many opportunities to learn new things. Opportunity to work with labor relations team.

        Cons

        Anyone going into the role needs to be strong at employee relations.

      2. Join the FirstGroup team
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        1. 5.0
          Apr 5, 2023
          Regional Manager
          Current Employee
          Austin, TX
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Company is big on values and family

          Cons

          Long hours can be demanding

          1. 5.0
            Mar 23, 2023
            Driver
            Former Employee
            Houston, TX
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Flexibility with work schedules for drivers

            Cons

            I don't really have any

            1. 4.0
              Sep 28, 2022
              Transportation Manager II
              Former Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Public Transit management division paid more and didn't micromanage. I was with Public transportation for most of my career - paratransit and fixed route.

              Cons

              The Student Transportation division did not pay well and micromanaged to a level I had never seen. I was only with Student for 8 months.

              1. 3.0
                Jan 16, 2023
                Payroll
                Former Employee, more than 1 year
                Cincinnati, OH
                Recommend
                CEO Approval
                Business Outlook

                Pros

                steady work, always busy, structured work enviroment

                Cons

                micro managed, data entry type tasks, no highly skilled employees

                1. 4.0
                  Jun 29, 2022
                  Shuttle Bus Driver/Operator
                  Current Employee, more than 1 year
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Driving around the city is a great job.

                  Cons

                  Sometimes there is plenty of overtime, and very few people that can work.

                  1. 1.0
                    Jul 17, 2022
                    Certified Phlebotomist
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Unionized, pay good, high expectations for cleanliness

                    Cons

                    Treat staff with smiles and praise as soon as you are no longer continuously available to provide extra time to them they stop allowing extra time all together to you and mannerisms change. Basically if you can't do everything they want outside your scheduled hours your talked about behind your back by office staff and management

                    1. 5.0
                      Jan 10, 2022
                      Customer Service Call Center Manager
                      Former Employee
                      Wall, NJ
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      great place to work, respected and treated fair

                      Cons

                      can't think of any at this time

                      1. 3.0
                        Dec 2, 2021
                        Technical Analyst II
                        Current Employee, more than 3 years
                        Cincinnati, OH
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Big company large number of locations for opportunities

                        Cons

                        Single minded co workers who only have concern for their benefit and not the teams

                      Viewing 1 - 10 of 343 Reviews
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                      FirstGroup Reviews FAQs

                      FirstGroup has an overall rating of 3.4 out of 5, based on over 360 reviews left anonymously by employees. 59% of employees would recommend working at FirstGroup to a friend and 53% have a positive outlook for the business. This rating has improved by 13% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, FirstGroup employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at FirstGroup. This rating has improved by 3% over the last 12 months.

                      59% of FirstGroup employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FirstGroup 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at FirstGroup to be career development, coworkers, benefits and the cons to be work life balance, culture, management.

                      Popular Careers with FirstGroup Job Seekers

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      190.7K

                      Product Design Manager

                      I’m interviewing with a vp of product today for a product design manager role and in my prep I’m struggling to think of a response for “a time I disagreed with leadership” like I know there have been times but I can’t think of a specific any tips or advice?

                      2
                      5 Comments

                      Account Executive

                      Does anyone have any suggestion templates for a message to send on linkedin that they’ve tested/worked to get a response from a recruiter that works at the company but isn’t linked to the job posting / hiring manager when you see a job posting that you are a right fit for and don’t have a relationship that you were able to build with time like most of these career advisors suggest and don’t want it to come across like a ask?

                      2
                      4 Comments

                      Manager

                      I’ve recently completed an interview for my dream job at a dream company. It went well (and received same feedback from HR afterwards), however I was just informed the position is placed on hold to ascertain their resources, etc. my interviewer was the head of the department. Would it be inappropriate for me to reach out to her on LinkedIn to let her know I would be interested in any future roles on her team?

                      2
                      3 Comments

                      Glassdoor has 360 FirstGroup reviews submitted anonymously by FirstGroup employees. Read employee reviews and ratings on Glassdoor to decide if FirstGroup is right for you.