FirstGroup Reviews | Glassdoor

FirstGroup Reviews

Updated Aug 9, 2019

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Found 142 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
32%
Recommend to a Friend
14%
Approve of CEO
FirstGroup CEO Matthew Gregory
Matthew Gregory
8 Ratings
Pros
  • "free bus travel, heavily discounted train travel(in 12 reviews)

  • "free travel for you and your spouse and any kids under 16 or still in full time education, cheap train tickets(in 9 reviews)

Cons
  • "Too many buses Unfit for Service(in 8 reviews)

  • "Long hours, poor vehicle cleanliness, maintenance of vehicles(in 6 reviews)

More Pros and Cons
  1. "I want to worker in Maintenance Cleaner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Maintenance Cleaner in East Hartford, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at FirstGroup full-time for more than 3 years

    Pros

    Summary of Qualifications; proven ability to work with little to no supervison Effective team player Demonstrated ability to utilized available tesources and follow tasks through to completion Bi-lingual- English and Spanish

    Cons

    Maintenance Followed for the proper use of chemical cleaners to service bathrooms safely and efficiently Serviced, cleaned, and tesupplied restrooms Stripped, sealed, finished, and polished floors Swept, mopped, scrubbed, and vacuumed the ficility,s floors provided extra coverage whenever other staff called out Gathesed and properly disposed of trash

    Advice to Management

    I want to speakig with the Management; because I Applied for Maintenance cleaner ok

    FirstGroup2018-08-19
  2. "Good Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstGroup full-time for less than a year

    Pros

    Nice first job to have

    Cons

    No room to input technical work Majority of older employees are not technical Majority of technical work is contracted out

    FirstGroup2019-05-15
  3. "Don’t risk your CDL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - School Bus Driver in Bozeman, MT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FirstGroup part-time for more than a year

    Pros

    The dispatcher and lead mechanic are keeping the place afloat.

    Cons

    The management is a liability. First Student of Bozeman is in constant need of drivers, for a reason! Drivers are mistreated and talked down to regularly. The so-called signing bonus is selective. Professional CDL drivers are put in compromising positions due to mismanagement and unreasonable demands by Bozeman School District. Winter parking is an issue. Blizzard conditions & slipping on ice while trying to get...

    Show More

    Advice to Management

    Listen to your drivers. Respect parents enough to tell them about student misbehavior. Working for First Student should be a relatively safe and enjoyable job... yet the Bozeman, Montana location has managed to strip both safety and joy from the experience of school bus driving.

    FirstGroup2019-04-02
  4. "Bus driver"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at FirstGroup part-time

    Pros

    Friendly children & Schools.

    Cons

    Off too much. Need more consecutive paycheck

    FirstGroup2019-02-05
  5. Helpful (1)

    "Bus Driver Orange County, CA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bus Driver in Anaheim, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FirstGroup full-time for more than a year

    Pros

    The Pros of this job were the workers you met and all the walk of lives that come through your bus, also you get to see all the scenery and different things everyday.

    Cons

    The Cons of working here is management sucks, they don't have any regard for there employees. The buses are always breaking down There are times when they don't even service an area or stop They write you up for a no show if your 3 mins late

    Advice to Management

    You need to change the policy of the company. Need to treat there employees with more dignity and respect and understanding They also need to understand the concept of you scratch my back n I'll scratch yours.

    FirstGroup2018-07-16
  6. Helpful (1)

    "Bus driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Auburn, AL

    I have been working at FirstGroup full-time

    Pros

    Union based company. Job security

    Cons

    Start out at 10.00 and goes up later. Lots of overtime. Paid bi weekly

    Advice to Management

    Increase pay for CDL drivers cause it. Cost a lot to up keep this pic, physical, and health

    FirstGroup2018-01-14
  7. Helpful (3)

    "Horrible Organization"

    StarStarStarStarStar
    Former Employee - Director in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FirstGroup full-time for more than a year

    Pros

    None! Glassdoor makes you put at least one star!

    Cons

    Everything! Horrible culture, despicable leadership, all around disgusting organization.

    Advice to Management

    Fire your entire leadership staff and start over...better yet, just throw in the towel. You're only a few quarters away from bankruptcy anyway.

    FirstGroup2017-10-27
  8. Helpful (1)

    "Good Company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Driver Supervisor/Dispatcher in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FirstGroup full-time for more than a year

    Pros

    Good benefits. Great opportunities for career growth. A lot of the employees at the Dallas Oporstions office have been employed for over 10 to 20 years.

    Cons

    I don't have any complaints

    FirstGroup2017-09-04
  9. Helpful (1)

    "good place to work."

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Gaithersburg, MD

    I have been working at FirstGroup full-time

    Pros

    opportunity to grow with in the company(open positions available to all employees)

    Cons

    quick to dismiss for little things.

    Advice to Management

    help staff improve.

    FirstGroup2017-09-03
  10. Helpful (4)

    "Very Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FirstGroup full-time for less than a year

    Pros

    Meeting new and sometime the same clients.

    Cons

    Upper Management is very rude and disrespectful at 3250 Telephone Rd .

    Advice to Management

    Need New Management in the Office

    FirstGroup2017-09-12
Found 142 reviews