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FirstGroup

Engaged Employer

FirstGroup

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FirstGroup Reviews

Updated Jun 29, 2022

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Found 311 of over 328 reviews

3.0
41%
Recommend to a Friend
21%
Approve of CEO
FirstGroup CEO David Martin
David Martin
7 Ratings

Top Review Highlights by Sentiment

Pros
  • "Good pay and good hours(in 16 reviews)
  • "There are some good benefits including free bus travel for bus employees and discounted train travel.(in 16 reviews)
  • "great people to work with(in 12 reviews)
  • "Friendly Colleagues(in 8 reviews)
  • "Good salary and chips lol(in 7 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee

    Good company to work for.

    Dec 18, 2020 - Maintenance Technician in Princeton, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Well equipped shop safe working environment specialty tools were provided.

    Cons

    The only problem I had was the maintenance managers were not properly trained.

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  2. 4.0
    Current Employee, more than 1 year

    A great place to work.

    Jun 29, 2022 - Shuttle Bus Driver/Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Driving around the city is a great job.

    Cons

    Sometimes there is plenty of overtime, and very few people that can work.

    Continue reading
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  3. 5.0
    Former Employee

    great

    Jan 10, 2022 - Customer Service Call Center Manager in Wall, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great place to work, respected and treated fair

    Cons

    can't think of any at this time

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  4. 3.0
    Current Employee, more than 3 years

    Average company

    Dec 2, 2021 - Technical Analyst II in Cincinnati, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Big company large number of locations for opportunities

    Cons

    Single minded co workers who only have concern for their benefit and not the teams

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  5. 3.0
    Current Employee

    Mediocre

    Aug 13, 2021 - Director in Cincinnati, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The Company continues to grow.

    Cons

    People are under valued, specially older employees.

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  6. 3.0
    Current Employee, more than 8 years

    Nice Gig

    Jul 19, 2021 - School Bus Driver in Norfolk, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Off on all major holidays.

    Cons

    Unorganized at times but we worked as a team.

    Continue reading
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  7. 1.0
    Current Employee, more than 10 years

    Firsttodestroyfamily

    Jun 27, 2021 - Fleet Manager in Ewingville, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Weekends off to readjust & rejuvenate

    Cons

    Work you to death. Salary is not conducive to hours they work you.

    Continue reading
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  8. 4.0
    Former Employee, less than 1 year

    Not a work/life balance type of job

    Apr 26, 2021 - Innovation in Cincinnati, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great managers and they are willing to teach you new skills to progress in your career

    Cons

    A lot of travel and little to no down time once its non travel week at home

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  9. 3.0
    Current Employee

    Need More help

    Apr 6, 2021 - Payroll Specialist in Cincinnati, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free Coffee and Bus Passes

    Cons

    Overworked and underpaid Need more help

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  10. 3.0
    Current Employee, more than 1 year

    Chaotic

    Mar 1, 2021 - Management in Cincinnati, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is good, team is great

    Cons

    Very chaotic at times, your task is not always clearly defined.

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Viewing 1 - 10 of 311 Reviews

FirstGroup Reviews FAQs

FirstGroup has an overall rating of 3.0 out of 5, based on over 328 reviews left anonymously by employees. 41% of employees would recommend working at FirstGroup to a friend and 36% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, FirstGroup employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at FirstGroup. This rating has been stable over the past 12 months.

41% of FirstGroup employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FirstGroup 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at FirstGroup to be career development, coworkers, benefits and the cons to be work life balance, culture, management.

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