Firstbase reviews

3.6

63% would recommend to a friend

(19 total reviews)

Chris Herd

61% approve of CEO

47% positive business outlook

Firstbase has an employee rating of 3.6 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Firstbase employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

19 reviews
1.0
Apr 14, 2023

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully remote but other than that none at the moment

Cons

There's a severe lack of standardized process and product offerings which leads teams scrambling to fulfill what's sold. The number of manual processes and spreadsheets is appalling and increases as Sales and Marketing come up with new creative ideas to close deals. The application also does not provide its core functionality of asset tracking and there's not focus on building or buying that feature. In addition, the leadership team is very toxically positive. They were constantly telling us how great Firstbase was, even when it was clear that there were major problems. This made it difficult to raise concerns or get help when we needed it. There were also constant changes within the leadership team and every time a near leader came in all focus was put on them and how they would turn the ship around.

1.0
Jan 13, 2023

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many people on the teams who are ambitious and exited to drive the mission.

Cons

Lack of diversity. Only a few drivers of company culture, and most of them were fired. A lot of change from leadership with no accountability for showing it’s working.

2.0
Oct 2, 2023

Mismanaged Organization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- People (for the most part). The everyday, in-the-trenches people were all great to work with. - Benefits. Honestly very good for such a small company.

Cons

- Poor financial and people management. If you hire someone, and then working 3 months lag them off as part of mass layoffs, you might not know how to run a business. No performance management processes currently in place to objectively evaluate performance.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 23 Firstbase reviews submitted anonymously by Firstbase employees. Read employee reviews and ratings on Glassdoor to decide if Firstbase is right for you.