Does Firstmark Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Firstmark Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Firstmark Credit Union. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Firstmark Credit Union?

69% of Firstmark Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Firstmark Credit Union 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Firstmark Credit Union?

Analyst (3) , Member Service Specialist (3) , Accounting Manager (2) , Branch Manager (2) , Financial Center Supervisor (2) , Information Technology (2) , Manager (2) , Member Care Representative (2) , Teller (2) , Universal Teller (2)

What are the pros of working at Firstmark Credit Union according to real employee reviews?

"Great people." ((in 8 reviews)); "Great culture and values at the organization." ((in 7 reviews)); "Good benefits and retirement." ((in 6 reviews)); "driven company by virtue of their welcoming culture, profound vision, and admirable leadership." ((in 4 reviews)); "For now, the available time that’s given for time off while going through the new hire process!!! Amazing." ((in 4 reviews))

What are the cons of working at Firstmark Credit Union according to real employee reviews?

"The CU is experiencing no growth and the CEO clearly lacks any kind of experience engendering loyalty." ((in 3 reviews))

Firstmark Credit Union reviews

3.9

69% would recommend to a friend

(90 total reviews)

Wendy Cleveland

Not enough data to show CEO approval

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Firstmark Credit Union has an employee rating of 3.9 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Firstmark Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

90 reviews

1.0

May 29, 2026

Great medical plan, but poor and toxic leadership and culture

anonymous employee- former employee

Recommend

CEO approval

Business Outlook

Pros

Medical Plan is only good thing this company got going

Cons

People are stuck in their way and do not want to try new things. Also they preach their core values and they do not exercise them. Leadership will blame you and throw you under the bus at anytime . I will not trust them. Imagine this, if they can't handle employees properly what makes you think they can handle your money?

3.0

Nov 7, 2025

Not bad, but not great

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Most of the people are nice, you get day after thanksgiving off, and day after Christmas

Cons

People are stuck in their ways. No structure, benefits are not great. Raises are once a year but less than a dollar. Too much more to name

4.0

Nov 4, 2025

Growing company

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Small enough you still feel you can make an impact

Cons

Growing but not focusing on the main things.. current employees

Viewing 1 - 3 of 90 Reviews

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Jobs at Firstmark Credit Union

IT Support Specialist I

Applications Specialist

Lead Member Service Representative

Member Service Representative - New Braunfels