Firstrade Securities Reviews | Glassdoor

Firstrade Securities Reviews

3 reviews

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2.2
StarStarStarStarStar
Recommend to a friend
Approve of CEO
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John C. Liu
1 Rating

Employee Reviews

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  1. "Intern/part-time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Flushing, NY
    Current Employee - Operations in Flushing, NY
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    exposed to the financial markets daily
    good company to start financial career (internship/part-time) while in school
    easy commute (free parking)
    good employees/team

    Cons

    low compensation for amount of work

    Advice to Management

    prepare better training program for younger employees


  2. Helpful (1)

    "Horrible management, low pay, worst company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Flushing, NY
    Former Employee - Customer Service Representative in Flushing, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Firstrade Securities full-time (More than 3 years)

    Pros

    they buy you a piece of cake on your last day at work!

    Cons

    very very low pay
    management are clueless as to who are doing the work, who are just passing time, no organization whatsoever
    very stingy on office supplies, they want to pat you down for A "post it" and A paper clip
    for a $10/hr job, they will have at least 5-10 department head interview you for 20 minutes each
    lots and lots of customers calls in and complain everyday
    no resolutions to solve these complaints
    unhappy customers
    one person does the job of 5 people
    a manager makes a mistake, will blame it on someone else under him/her, upper management does not investigate at all, management will then type up a letter asking this "fall person" to sign and admit their wrongdoings, if not willing to sign, you are fired.
    too many cons to list

    Advice to Management

    no advancement at all, good people will never stay long.

  3. Helpful (1)

    "Nice people but terrible morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Firstrade Securities full-time (More than a year)

    Pros

    Good experience and great for resume building

    Cons

    No proper training and terrible work aura.