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Best Places to Work 2022

Five9

Engaged Employer

Five9

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Five9 Reviews

Updated Jun 30, 2022

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Found 400 of over 414 reviews

4.6
93%
Recommend to a Friend
95%
Approve of CEO
Five9 CEO Rowan Trollope
Rowan Trollope
250 Ratings

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1y

a 

Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

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  1. 5.0
    Current Employee, more than 1 year
    Featured Review

    Great Place To Work

    Apr 27, 2022 - DC Engineer in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Five9 is a great company to work for, really good people and a company that actually cares about its employees. I have worked at a few tech companies in my career and Five9 is by far the best. The leadership is great, we are regularly updated on changes and they are very open. All the teams work really well together and everyone is helpful and supportive. I have a great work life balance and my tean is amazing. The pay is good and loads of benefits

    Cons

    There are no cons I can think of.

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  2. 5.0
    Current Employee, more than 8 years

    Great culture

    May 28, 2022 - Anonymous Employee in San Ramon, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very strong employee engagement and culture Market leadership in a huge market Nimble Rapidly growing and profitable

    Cons

    401K match could be higher

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  3. 2.0
    Former Employee, more than 3 years

    Terrible management and good luck getting promoted

    Jun 28, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great people work within the company, everyone is very helpful when starting, Upper market sales teams have the best management and actual sense of direction.

    Cons

    Pay is much lower than competing companies. Everything has gone downhill since the acquisition didn't go through. At the entry-level roles, there is almost little to no promotion path. Management is absolute garbage and the whole entire SDR/BDR organization needs to be restructured but they refuse to look into it. I know this has been mentioned to both managers and HR and yet nothing has been done about it. At the BDR level, the quota is the same no matter what market you are in, mid-market, enterprise or strategic.....so good luck hitting quota. Managers will sugar coat everything to make it seem like everything is going to be okay or "you are going to get that promition" but realistically not for 9 months. Managers are very lazy and do almost nothing for the team....never felt heard by my manger

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  4. 5.0