FoodServiceWarehouse.com Reviews | Glassdoor

FoodServiceWarehouse.com Reviews

Updated March 24, 2017
83 reviews

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Full-time Part-time

1.9
Star Star Star Star Star
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Katherine Young
4 Ratings

83 Employee Reviews

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Pros
  • Subsidized lunches or free lunches some of the week (in 14 reviews)

  • Free Coffee, Nice Chairs, Christmas bonuses (in 5 reviews)

Cons
  • They let go of 50% of the company in the last two quarters of 2015 (in 7 reviews)

  • Unbelievable arrogance and dishonesty from upper management (in 7 reviews)

More Pros and Cons

  1. "Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in Denver, CO
    Former Employee - Assistant in Denver, CO
    Negative Outlook

    I worked at FoodServiceWarehouse.com full-time (More than a year)

    Pros

    Great company to work for. Good culture.

    Cons

    The company went bankrupt and no longer exists


  2. Helpful (3)

    "Amazing beginning spectacular endinf"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Englewood, CO
    Former Employee - Operations Manager in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at FoodServiceWarehouse.com full-time

    Pros

    Management would listen, but not act on employee feedback. Flexible with PTO and did not micro manage.

    Cons

    Executive management and prior CEO thought they knew everything. Management sold the employee's and customers a fictions story and business plan. Did not execute properly

    Advice to Management

    Be more truthful


  3. Helpful (5)

    "FSW.com"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Englewood, CO
    Former Employee - Account Manager in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Food was great, co-workers were great, and made some good friends from having worked there and known these people.

    Cons

    Towards the end of my time, everybody was a liar and there was no "transparency" about anything at all that was happening. In sales, we had to lie to customers about what was going on with orders, either because we didn't know the truth or were instructed to tell them something different. The unravelling of this company was a disaster and was not handled well for the employees or customers at all.


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  5. Helpful (2)

    "Going out of business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at FoodServiceWarehouse.com full-time

    Pros

    Great company to work for back in the day. Lots of perks and fun things to do with an amazing building to work in.

    Cons

    This company is going out of business. There is a small change someone can swoop in and buy them and see it take off again.

    Advice to Management

    The management in place today is great, sad to see this end.


  6. Helpful (5)

    "A whirlwind of a great time, and a horrible time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Englewood, CO
    Former Employee - Customer Service Representative in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at FoodServiceWarehouse.com full-time (More than a year)

    Pros

    The people, the concept, the food(back in the day). This used to be a great place to work.

    Cons

    Management, bankruptcy, negative cash flow. Madhu single handedly destroyed the company, and the biggest downfall was keeping him around as long as they did. Chapter 7 or Chapter 11 should have been filed months ago, and the doors would likely still be open.

    Advice to Management

    There isn't much advice to give...it's over for FSW.


  7. Helpful (6)

    "Still Here-Nothing has changed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Englewood, CO
    Current Employee - Anonymous Employee in Englewood, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Most of the people who are still left, who work very hard under the most trying circumstances.
    They have a work ethic and character that makes me tremendously proud to call them my co workers.

    Cons

    The old management has been beaten to death, my review is focused on the current situation.
    With less than 40 employees, internal communications should not be so difficult. If the current management is trying to reduce salary overhead organically rather than via layoffs, they are flawlessly executing this plan.
    Under the former management, there was a clique of people who made decisions, and who kept people in the dark about the direction of the company. Bad moves for two reasons: no one stays loyal or invested (see every other recent review) and valuable input is reduced - input that can provide information about what is happening in the day to day movements of the business, and good ideas about how to rebuild/repair/recover/whatever.
    A similar clique appears to be in place now. There are people who know what is going on with the company, and the direction that things are heading and those people are not choosing to share any information about that with the people who are doing the day to day mechanics of keeping the business running. As recently as Friday, there were managers meeting in glass doored rooms (one of the managers in the meeting had already given notice of leaving for another company) but no information about those meetings has been shared. How rude to the people who are staying to see someone who is leaving the business (and who, for the record, didn't do a whole lot when he was there) knowing more about their jobs than they do.
    I believe it is a day to day situation and what is going on is fluid. Daily updates are not realistic or a good use of anyone's time. However, it is demeaning and degrading to people who work with customers and vendors on a daily basis to not be given any information about the status of the business or direction. It is disheartening.

    Advice to Management

    FSW absolutely has a chance to recover from the poor decisions of the previous management. FSW employees would be well served to remember that the current CEO was appointed by the FSW Board to salvage as much as can be for the investors in FSW. If your daily work was critical to that recovery of the company, then the management team would be communicating enough information in a timely manner to make sure the employee stayed. When attendees at the Pride conference know more about the past, present and future state of your company than you do when you're working with honesty and ethics every day, that should be a red flag that history is potentially being repeated. While the current management most likely is fulfilling their fiduciary duty to the investors, a healthy and honest communication to the staff would go a long way to keeping the people still there while the responsibilities to the Board are being carried out to the best of your ability, and you'd probably have more success accomplishing that task.


  8. Helpful (11)

    "So Much Potential Gone to Waste"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Care Specialist in Denver, CO
    Former Employee - Senior Customer Care Specialist in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FoodServiceWarehouse.com full-time (More than a year)

    Pros

    It used to be great to be a part of the culture at FSW. The company seemed to really appreciate the employees, with extravagant Christmas parties and tons of perks, good salary and benefits, and an overall fun environment. Then the CEO got greedy and ended up losing all the company's money, and the job and entire company started to absolutely suck.

    Cons

    Company is currently going bankrupt. I'm not sure if they've filed yet, but they are in the process of doing so. After firing 50% of their employees in late 2015, they got rid of almost all the rest in Q1 2016. The company is now about a tenth of the size it was at its peak, and does not have enough money to pay its enormous debts.

    Advice to Management

    You used to provide enjoyable employment for hundreds of employees at a successful, simple-to-run business. You ruined all of that with horrible business tactics and downright corruption and greed. The company failed because of the ineptitude of the upper management, plain and simple.


  9. Helpful (1)

    "Forklift Driver/IC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Forklift Driver in Kansas City, MO
    Former Employee - Forklift Driver in Kansas City, MO
    Doesn't Recommend
    Negative Outlook

    I worked at FoodServiceWarehouse.com full-time (Less than a year)

    Pros

    I did my own thing(within reason) to get the job done

    Cons

    Brand new company went bankrupt


  10. Helpful (1)

    "Inventory control, packer,picker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Picker in Kansas City, MO
    Former Employee - Picker in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FoodServiceWarehouse.com full-time (Less than a year)

    Pros

    Was great until I was layed off without warning I have a family and bills to take care of

    Cons

    Lies , taking customers money because went bankrupt, no warning just layed off 1 day right in between busting my butt to do my job

    Advice to Management

    Karma will catch you


  11. Helpful (9)

    "Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in Greenwood Village, CO
    Former Employee - Merchandiser in Greenwood Village, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free Coffee, Nice Chairs, Christmas bonuses

    Cons

    No upward movement
    Dishonest management
    Culture of fear
    Lots of BS coming from above
    Sounds like they are going out of business anyway

    Advice to Management

    Crawl --> Walk --> Run you guys tried to re-invent the wheel and failed spectacularly. Honesty and transparency is key in any relationship and you guys offered neither.


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