Framebridge reviews

3.4

58% would recommend to a friend

(13 total reviews)
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Susan Tynan

81% approve of CEO

61% positive business outlook

Reviews by job title

13 reviews

Reviews about "Diversity & Inclusion"

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1.0
Jan 29, 2026

Unequal Treatment and Favoritism in Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The brand has strong customer recognition and attracts creative employees. Many store-level teams work extremely hard to deliver a positive experience despite internal challenges.

Cons

There is a pattern of favoritism within leadership that appears tied to personal identity alignment rather than performance or results. In practice, certain employees received increased visibility, protection, and advancement opportunities, while others were held to stricter standards for similar behavior or outcomes. Over time, it became apparent that favoritism disproportionately benefited employees who aligned socially and culturally with leadership, including sexual orientation. This created an uneven workplace experience where accountability and opportunity were not applied consistently. Raising concerns about inequity felt risky, as feedback was often dismissed or reframed rather than addressed. This contributed to a culture where some employees felt unsupported or marginalized despite strong performance.

1.0
Jan 10, 2026

Queen bees and wanna bes

Recommend
CEO approval
Business Outlook

Pros

- The healthcare is good, some of the people are great, that’s it. - you can make it look really good on your resume

Cons

- Stressful - this is one of those putting out little fires all day long kinda job, the problems never end, and can seemingly never be truly fixed. - Low Pay - pay is decent compared to other retail, but you’ll be doing so much work it won’t feel like enough. They’re resistant to paying employees more, but they’ll spend tons of money to open new stores, and keep failing locations open. - Rampant Favoritism - favorites get chosen early, if you aren’t chosen, you never will be. You’ll do everything right, but it’s never enough if you aren’t one of the chosen few. - Gossip - there is so much gossip, SO MUCH! - Secretly cut throat - if you’re just doing this as a random job you’ll be fine, if you try to make a career here you better be ready - the company has immense issues with delivering on their promises, they won’t fix the fundamental issues and just expect retail to take the heat from customers.

2.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

- Insurance is very affordable for how nice it is. - Working with art is fun, if you like/love it. I enjoyed working with most of my team members. - It could be worse for a “retail” job. - It is nice that they have a lot of LGBT+ employees. Definitely noticed a lack of people of color though.

Cons

- There are major problems with management, at all levels. Hardly anyone has previous custom framing experience, which leads to a lot of mistakes, all the time. Very disorganized, goals were always changing, and would propose store events in short periods of time so there wasn’t enough time to clientele for them. - Issues with low quality frames is a headache for anyone who handles customer service. - Middle - upper management turns a blind eye to bad behavior. My store had an abusive and bizarre workplace environment. Didn’t feel like going to HR would change anything. Won’t go into more detail, but if it happened to me it’s likely happening in other stores as well. - Repeated issues of promising / leading on employees that they will get promotions and not following through with it (and not being transparent as well). Saw it happen at multiple stores, with multiple people, so it’s a widespread issue. - The scheduling is rough. It probably depends on your manager but they’re pretty strict about needing open availability if you’re full time, and give you no consistency in your schedule at all. Having people work 6-7 day shifts with only 1 day off after isn’t a way to keep workers around. Led to a bad work life balance. - They cut hours in 2024 and it was pretty brutal. Made working there a lot worse. I do not intend to sound like a former disgruntled employee. I hesitated posting this but felt people should know that they could potentially be in a toxic workplace environment.

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Glassdoor has 127 Framebridge reviews submitted anonymously by Framebridge employees. Read employee reviews and ratings on Glassdoor to decide if Framebridge is right for you.