FramesDirect.com reviews

This is the most un-dot-com of any dot-com I’ve ever worked for (and we were actually flat out told “we will never be a dot-com”). While the office location was good for my commute, the actual environment and culture are dreadful. The office primarily houses the manufacturing, shipping, and call center; so there’s a lot of noise happening all around you. Despite all the environment noise, talking is frowned upon, and people are moved to other cubes for talking too much...kinda like in kindergarten. The cube farm and fluorescent lights are uninspiring at best, and what little natural light is available is wasted on cubes being used for storage. At one point there was discussion about bringing in new furniture and making a more pleasing environment, but that plan has long been abandoned. Despite the claim that they’ve been in business longer than Google, the company operates as if they’re in startup mode – running from one fire to the next with no long-term plan other than “be more profitable”. Micromanagement is rampant; they hire smart people, but then don’t take them seriously. Those who voice contrary opinions are shut down and/or drowned out. There are a significant number of employees who work remotely; but they were granfathered into that arrangement. Those are the happiest employees (as you’ll notice from the other glassdoor reviews). Unfortunately, working from home (even on an as-needed basis) is no longer an option for anyone else. It wouldn’t be easy to do anyway, since there are only 2 people in the org who have laptops. Overall it’s very much a “this is the way we’ve always done it” company with no incentive or plans to change. I am at least the 4th person in my position in the last year and a half. There’s always some excuse as to why the last person didn’t work out…but the root cause is the same; the higher ups aren't interested in investing in the culture, environment, or employees to keep good people around.

Although there are some nice people among the working ranks, the environment is rather dismal and oppressive, so no one really talks to one another much, nor do they socialize much after hours with one another. Therefore, you miss out on building close friendships. I worked here in a senior management position for just under 5 years and have been amazed at how people are constantly leaving because of the environment (many leaving in as little time as a week to a couple of months), yet nothing is being done to improve it. In fact, those who leave are often chided and made fun of, addressing specific "faults" which really usually boiled down to their just having a backbone and refusing to be bullied or to work in a morgue-environment. Don't be fooled by the positive reviews here--look at the dates for when they were posted. They're all from current employees and were posted within the same few days. I was in the meeting when key employees were asked to come to this site and post positive reviews, due to our difficulty in getting people to apply for jobs. Despite record profits, nothing trickles downhill. They simply want people who don't think, don't question, who will sit at their monitor for 12+ hours a day (for non-hourly employees) and not interact with anyone else. There is no motivation, no inspiration. To be honest, bullying is their modus operandi. Finally, don't think you will get to do new, cutting-edge things here. They blatantly say that they "...will never do anything that one of the top online retailers hasn't already done and proven." In other words, copying competitors, Amazon and J. Crew and the like. Not very impressive on a resume.