FranConnect reviews

3.4

66% would recommend to a friend

(277 total reviews)

Wendell Jisa

Not enough data to show CEO approval

68% positive business outlook

FranConnect has an employee rating of 3.4 out of 5 stars, based on 277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FranConnect employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

277 reviews
1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

There are talented employees throughout the organization who genuinely want the company to succeed. Many frontline managers and individual contributors work incredibly hard despite significant organizational challenges. The product has market potential, but that potential is often overshadowed by leadership and execution issues.

Cons

This was one of the most frustrating organizations I’ve worked for. Revenue leadership lacked a consistent vision, priorities shifted frequently, and strategic decisions often felt reactive instead of data driven. Employees were expected to adapt to constant changes in goals, responsibilities, and compensation with little transparency or input. Trust steadily declined as communication became inconsistent and accountability seemed unevenly applied. High performers often found themselves taking on additional responsibilities without the support, resources, or recognition necessary to succeed. Instead of building a predictable, scalable revenue organization, the culture became increasingly focused on short term reactions, micromanagement, and unrealistic expectations, resulting in declining morale and unnecessary turnover.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

People - some very smart and passionate individuals Market leader although that is diminishing. Rapidly leaning into AI

Cons

Unfortunately on a downward spiral this year especially after former CEO stepped down - New executives not aligned under a common goal. Not having a full time CEO has created a bit of a Wild West. A once great company has embraced mediocrity. - Sales is really struggling to close - Product is lacking a meaningful roadmap on how to retain customers or win deals. - onboarding lack the quality and speed from prior years. - Investing in AI without a plan on how to execute. Blaming existing tools for lack of process and discipline. -Struggling to retain talent. Widespread layoffs.

Viewing 1 - 3 of 277 Reviews

Glassdoor has 300 FranConnect reviews submitted anonymously by FranConnect employees. Read employee reviews and ratings on Glassdoor to decide if FranConnect is right for you.