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GFI Software

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GFI Software

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GFI Software Reviews

Updated Nov 23, 2021

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Found 60 of over 76 reviews

1.9
33%
Recommend to a Friend
25%
Approve of CEO
GFI Software Chief Executive Officer Scott Brighton
Scott Brighton
20 Ratings
Pros
  • "Interesting products, some nice people and a futuristic point of view about IT market needs(in 4 reviews)

  • "Relaxed environment, good benefits, good work perks(in 3 reviews)

  • Cons
  • "crossover app: work smart does not means typing and clicking like robots(in 5 reviews)

  • "They literally closed almost all offices and made almost everyone redundant, Malta was took the biggest impact(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Former Employee, less than 1 year

      Great place to work

      Feb 5, 2021 - Sales Support Specialist in Malta, MT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and people to work with

      Cons

      No downsides in working at this company

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    2. 1.0
      Current Employee, less than 1 year

      Downward

      May 25, 2021 - GFI in Malta, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Near home, very easy to get to

      Cons

      Salary, lifestyle benefits in Malta

      2 people found this review helpful
    3. 4.0
      Current Employee, more than 5 years

      Very Good

      Sep 1, 2014 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      No micro managing.. the management at GFI is great. The environment is conducive to growth, which is terrific when you have a lot of potential. If you go above and beyond, you can advance. Benefits are really good (healthcare, etc), atmosphere is positive, for the most part.. you will always have those that are negative within an organization, but I really like GFI. They have allowed me to grow. Balance is good as well.. and it is expected that you do not live your life only working. Hours in Sales tend to be somewhat flexible; although you have you may have to cover West Coast hours, it is only until 7pm EST. Not bad. The Sales department is one of a kind.. you don't have to make cold calls. Most all calls come from Leads generated by trials of the software someone downloads. Overall, the culture is good.. and everyone is very friendly and helpful.

      Cons

      Training is lacking... there is not many policies and procedures unless you are in the Customer Service Department. If you like change, this is the job for you.. GFI is always changing.

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      4 people found this review helpful
    4. 5.0
      Current Employee

      Finally getting it right..

      Jan 25, 2016 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      New marketing strategy is top notch and company is now committed to growth...it appears they finally have a great team of execs to lead.

      Cons

      more global than ever so make sure you want to be part of a truly global company..this is a good thing but caution to those who do want this..

      Continue reading
      3 people found this review helpful
    5. 4.0
      Former Employee, more than 3 years

      Different experiences depending on department

      Oct 31, 2017 - Anonymous Employee in Clearwater, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary and benefits were fair. I worked on a team that was held in high regard so we received a lot of attention from executives. The products and projects were interesting and fun to work on.

      Cons

      Other teams had more red-tape and struggles to deal with. Some of the executives could be dictatorial and difficult to work with.

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    6. 2.0
      Former Employee, more than 3 years

      Challenging place to work, too much drama.

      Mar 7, 2013 - Support Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      GFI pays ok and the hours are also manageable. The location is outside of Tampa so the commute isn't too bad to get to work.

      Cons

      The place is synonymous with a theatre house. The place is full of drama and it seems nearly no one can keep anything to themselves. It is a small company with little room to move up. Also, to move up you have to be buddies with the higher ups.

      2 people found this review helpful
    7. 4.0
      Former Employee

      Used to be great....but

      Aug 24, 2015 - Technical Support Supervisor in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relaxed environment, good benefits, good work perks. Some employees work remotely, some in office. Catered food, unlimited snacks.

      Cons

      Upper Tech Support Management in the US is terrible. No technical knowledge, and degrades employees. Makes working in support a hostile environment. Pay stinks compared to others in area. Around 15k less than average.

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      1 person found this review helpful
    8. 4.0
      Former Employee, less than 1 year

      Technical Support

      Feb 15, 2017 - Technical Support Representative in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Reasonable expectations Training at your pace Specialists are all very friendly and there to assist and help when they can Management is very accommodating

      Cons

      Understaffed per volume of work, mostly a lack of Tier 2 or above.

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      3 people found this review helpful
    9. 3.0
      Former Employee, more than 1 year

      Aggressive growth dreams

      Oct 9, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The dedicated and hardworking employees I interacted with day to day were the most positive aspect of this company. They were mostly located outside the U.S.

      Cons

      Major middle management and senior leadership change during my time there. Continuous and unstrategic changes in roles, responsibilities and processes made it challenging to bring products to market and compete.

      Continue reading
      1 person found this review helpful
    10. 5.0
      Current Employee

      Interesting job, great industry to work in

      Sep 7, 2015 -  in Malta, MT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The industry is great and the environment is pleasant. GFI has software used on thousand of SMB servers around the world be it in US, EMEA or APAC. Working in security software or archiving software or faxing software is always interesting as well as other software categories GFI embarks upon.

      Cons

      Lots of changes in the business could create some confusion at first till people get used to the changes.

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