General Datatech Reviews | Glassdoor

General Datatech Reviews

Updated January 11, 2017
55 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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JW Roberts
32 Ratings

55 Employee Reviews

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Pros
  • I have the option to work from home but I'd rather be here surrounded by all these smart, fun, outgoing people (in 5 reviews)

  • Lax environment, everyday is jeans day, free coffee & half basketball court (in 6 reviews)

Cons
  • Eliminating profit sharing in 2016 but owner hands out bonus's to key directors (in 7 reviews)

  • Where shall I start, sales run the show so the Account Managers call the shots (in 5 reviews)

More Pros and Cons

  1. "Great company- work hard, play hard, be a team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Autonomy to do your job
    Ability to control you destiny
    Working on the cutting edge of technology

    Cons

    Benefits, health plan are weak
    Slackers not welcome


  2. Helpful (2)

    "Good Company with flaws"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at General Datatech full-time

    Pros

    - freedom to work from home
    - no one keeps track of PTO
    - barista
    - friendly co-workers
    - ability to cross train

    Cons

    - unorganized
    - upper management isn't fully qualified
    - lots of turnover
    - expensive health insurance, no 401K match
    - no training

    Advice to Management

    I enjoyed working for GDT but there is too much emphasis put on the sales team and not enough on everyone else. The sales reps make so much money while the company suffers due to costly mistakes by the account team. There needs to be formal training, it's very sink or swim which results in mistakes that could be avoided.


  3. Helpful (2)

    "This company could be great..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Engineer in Dallas, TX
    Current Employee - Senior Network Engineer in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at General Datatech full-time (More than 10 years)

    Pros

    Engineers and sometimes project managers (and I'm sure other associates) get to work from home quite a bit. There are a lot of amenities on-site, barista, catered lunch once a week, gym and a basketball court. The company sponsors outings to new blockbuster movies, and has a holiday "party" at a near by bar. Standard PTO packages 2 weeks, 3 weeks at 5+ yr, 4 weeks @ 10+ yr. New engineering incentive bonus that is based off utilization.

    Cons

    The company could be amazing if the owner wasn't so narrow minded on sales. The only top down communication is done via a yearly town-hall meeting where the owner dances around the hard to answer questions and 'sells' that the company will become profitable by increasing revenue in sales. Revenue is good actually, and the sales and account management team seems to improve each year. The issue comes with profitability. The owner tried to grow the company too big too fast and expenses soared over the past 5 years while profit became stale due to inefficiencies.

     Incentives continually get taken away from associates (while directors continue to get VERY HEALTHY bonus packages), and I'm wondering how long the new engineering incentive will last. Insurance premiums are terrible, no match on any % of the 401k offered. Hours are very long and grueling if you are on a large accounts that require both day and night work for weeks upon weeks. Normal work load is not bad if you can stay efficient. Don't expect yearly reviews or pay increases. They don't exist, negotiate your salary up front in your interview.

    Company hires unnecessary head count. Too many trivial positions held by people in the company that cut into profit.

    Advice to Management

    Great job on sales and a flashy building to impress new clients but ambitions were a bit too high. The attempt to grow the company too fast failed. If inefficiencies are never taken care of after products and services are sold, the company will never return to the glory days. Stop spending so much money. Figure out the process inefficiencies with billing, scoping, & staging before growing the company any further. Build a solid core of associates and documentation to enforce the new processes, then proceed to grow.

    I believe this is somewhat already the plan for 2016 and beyond, but ambition took hold too fiercely over the past 5 years. Focus on this company and your assets, your associates, rather than the past. Look forward and return to glory, and make this one of the best companies to work for in DFW once again.


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  5. Helpful (2)

    "Definition of Nepotism - GDT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at General Datatech full-time (More than a year)

    Pros

    Hmmmm.... A Barista... a half court basketball court, Free beer for an hour every Friday from 4:00 to 5:00. Oh yeah, almost forgot the free lunch on Tuesdays.

    Cons

    If you are not a friend or relative of JW's, you will have a VERY stressful and miserable work experience with GDT. He has ABSOLUTELY NO problem with putting a 24 year old with no large contract writing and costing experience, or business acumen for that matter, in charge of their "launch" Team, which is what most companies would call their "Contracts" of "Strategic Pricing" department. GDT's is run by a group that spend over half their day shooting Nerf darts at each other across the room. You walk into the department to get contract pricing for a customer and don't see anyone at their desks, only to walk up closer and see them crouched down behind their chair. To say that GDT is clueless when it comes to controlling costs, or having the slightest clue of how to create a services contract by performing a due diligence would be an understatement! They allow sales to sell a deal at a loss and then beat up the Project Manager when he tells them that after doing the Work Breakdown and creating the SOW and determining what the "TRUE" cost is, the costs are going to exceed the revenue by 190%. The PM is told to wave a "magic wand" and do their job because that's what the PM is supposed to do... Make MIRACLES! You are expected to update four to six tracking tools while using, Sharepoint, Salesforce, SAP, MS Project, OneNote,DropBox and Cisco.

    And after working 70 to 80 hours a week and receiving two letters of recommendation from the two customer Project Managers providing you with accolades because you managed to get the National Deployment completed 2.5 months early... You will be written up and put on a Performance Improvement Plan, "PIP" because you worked too many hours, and provided too much information in your reports that highlighted the problems, what the work around(s) were, and how the team could avoid them going forward.

    If you DARE to tell the Emperor that he is "Naked" you will immediately be chastised! Because openly discussing how to eliminate an issue and help the company increase profit and reduce costs and man hours by developing PMO processes will highlight management incompetence, and bring the wrath of JW down upon you!

    Advice to Management

    Stop promoting nepotism, and face business issues in the real world.

    It is very evident to anyone that has worked for a Fortune 100 Technology Company, that GDT made it's fortune on being at the right place at the right time and selling "Boxes". When you are selling high dollar units, you can hide inefficiency, and improper WBS and contract costs... When you try to enter into the world of delivering on services outside of the sale of goods, you need people that know what they are doing... Not busy playing games.


  6. "Great company to work with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Working remote, great recourses, diverse team, good work life balance

    Cons

    Cisco year end or month end meant working overtime sometimes til midnight and weekends for some employees


  7. Helpful (6)

    "great people, not so great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Dallas, TX
    Former Employee - Business Analyst in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at General Datatech full-time (More than 3 years)

    Pros

    - flex schedule
    - work from home
    - no tracked vacation
    - lunch catered in on tuesdays
    - free barista (not sure if this still happens since the barista girl quit after i left from what i heard)
    - great work environment

    Cons

    - NO PAY INCREASES. You can work there 5 years and not get a single penny increase. Ignore the review a few posts down on how they do merit increases. It was probably a recruiter to bump up the company review. Company says that our bonuses take place of merit increases. Don't get too excited, bonuses are roughly $400-600 twice a year. No merit increases is the biggest downfall of the company.
    - don't be fooled when you come in for an interview. the recruiters will give you a tour of the building and will show you all the perks and then stick you 25% less on your salary. don't buy into the whole awesome work environment, free barista, free gym crap. know your value and stick to it.
    - no work/life balance
    - long hours, especially during month, quarter, and year end
    - no training. there's tons of people that want to excel and grow but managers don't even notice.
    - they hire so many under-qualified people
    - too many family members working together. you'll understand later how that can be bad.
    - a lot of turnover
    - company wastes so much money the owner doesn't know where it goes half of the time. you may think that's stupid and doesn't involve you, but that's your profit sharing out the window.
    - their accounting department doesn't have a single individual with an accounting degree (way to go!!)
    - their IT department is burned out. the majority of the workload is burdened to a few individuals and they are so overwhelmed and stressed i can see people in that department wanting to leave. a few important people to the company have already left by being burned out from what we heard.

    Advice to Management

    Understand and realize the talent you have in front of you. There's so many people that want to learn and grow but opportunities get shut down so that's why they leave. Long hours and no room for growth burn out employees. Hire qualified employees that can hit the ground running. You should introduce merit raises to the company. Happy employees = happy customers. If you don't take care of your employees, how do you expect them to be happy in their job?


  8. Helpful (4)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Dallas, TX
    Current Employee - Director in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at General Datatech full-time (More than 5 years)

    Pros

    Autonomy and Flexibility

    People are the company's greatest asset.

    Cons

    Eliminating profit sharing in 2016 but owner hands out bonus's to key directors.

    Lack of Accountability.

    Anything related to compensation get in writing.

    Communication from management nonexistent!!!!

    Advice to Management

    What Management...key people are leaving what does this say about company's future.

    Town hall meetings what a Joke!!!

    Owner has no vision or strategy other than "We will sell our way out of this".

    Town hall meeting's what a Joke!!!!


  9. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at General Datatech full-time (More than 5 years)

    Pros

    Great place to work, offers flexibility, fun environment, cutting edge technology, beautiful facility, great supportive team and awesome perks like free lunches and a barista!

    Cons

    Growing company that is experiencing growing pains, but those who stick with it will reap the rewards! This company is for the best of the best. Sub par won't make it at GDT.

    Advice to Management

    Continue recognition...your employees are your best asset!


  10. "Great Company With a Family Twist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Dallas, TX
    Current Employee - Sales in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at General Datatech full-time (Less than a year)

    Pros

    DESIGN IT. BUILD IT. DELIVER IT. GDT is committed to this business mindset despite facing challenges both internally and externally.

    GDT is focused on meeting those challenges head-on. Employees, much like members of a family, use their unique skill sets, experience, and knowledge to contribute to the success of the business as a whole.

    No company is perfect; however, GDT does it's level best to promote a culture of diversity, acceptance, learning, and accountability. There is not much micro-managing but there is a great deal of 'help' if asked. No one is left behind to fail.

    I have been with GDT less than a year and was able to help build what was needed in that position and move on to a new position and begin contributing to the success of that group. Opportunity exists for any employee who wants it.

    GDT offers a variety of perks. A company provided lunch once a week, barista service every day, a gym, and basketball court, theater, employees can bring their children for the day if necessary, and they can also bring their dogs if they like. Not many companies offer this so to me, these are all privileges and not a right.

    GDT offers healthcare, profit-sharing, and other bonus opportunities. There are multiple company sponsored events where employees can engage with each other--whether it is 'Spring-fest' 'Fall-fest' or a Cook-off.

    GDT employs some awfully kind, thoughtful, and fun-loving people. I look forward coming to work because of them.

    Cons

    There is always room for growth. The challenges are never-ending.

    Advice to Management

    Always engage the employee groups at every level. Communicate honestly with your employees. Reward performance. Listen to what employees have to say. Protect the culture you've worked hard to build.


  11. Helpful (2)

    "Pretty good company, but there are better VARs."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Chicago, IL
    Former Employee - Consultant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at General Datatech full-time (More than a year)

    Pros

    1) Early adopters of innovation and cutting-edge technology.
    2) Good technical people. Many good engineers and PMs.
    3) 27 CCIEs - a good number for a Gold partner.
    4) Good benefits/insurance.

    Cons

    1) Semi-annual bonuses were terrible. Everybody suffered with the same amount, regardless of position. The amount was never explained.
    2) No 401k matching.
    3) One person calls all of the shots (JW). It's a dictatorship. There needs to be more democracy in how business decisions are made.
    4) GDT needs to expand across the USA. 90% of it is in Texas.
    5) No structure for raises.
    6) The engineering director had too many subordinates. There needed to be subgroups created so that weekly or regular meetings could be held to keep track of how engineers are doing. Engineers are islands.
    7) Much turnover. Engineers and field techs were hired for only one project/customer and then released when they weren't needed anymore. Engineer utilization in general was low - ~35%.

    Advice to Management

    Go national. Create incentives for the top performers to make more. Gain more national clients.



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