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Genpact

Engaged Employer

Genpact

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Genpact Reviews

Updated Jul 24, 2021

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Found 10,436 of over 10,805 reviews

3.8
77%
Recommend to a Friend
92%
Approve of CEO
Genpact CEO NV Tiger Tyagarajan
NV Tiger Tyagarajan
5,397 Ratings
Pros
  • "Work life balance, work from home options(in 836 reviews)

  • "Good working environment and a good place to learn(in 737 reviews)

  • Cons
  • "Low salary as compared to other companies(in 472 reviews)

  • "Give very less salary to juniors(in 270 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Genpact and is not affected by filters.

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    1. 5.0
      Current Employee, more than 3 years

      Fluctuates

      Jun 24, 2021 - Content Reviewer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of mobility within company Always events happening

      Cons

      Schedule changes(Sometimes there's notice, other times there's not) Contracts can end You need initiative to grow. You won't always have the bandwidth during work hours to handle all the programs available to you.

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    2. 2.0
      Current Employee, more than 10 years

      Management Needs To Leave

      Jul 18, 2021 - Senior Manager in Jersey City, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Plenty of opportunities to learn, you can switch roles to several different industry verticals depending on your interest, flexible working hours. CEO has superb vision and a few of the management team have the right idea.

      Cons

      Extremely top heavy company with several of the senior leadership on high salaries and minimal contribution to the bottom line / revenue. A lot of the old guard from the early 2000's is still around, and there thinking has not evolved to 2021. The ineffectiveness of several of the senior management curbs the initiatives and vision of the CEO and some of the visionary leaders. Policies around promotions and salaries are very skewed and employees are frequently lied to about the career paths, which is unfortunate.

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      1 person found this review helpful
    3. 5.0
      Current Employee, more than 1 year

      Not enough stars of excellence for company

      Jul 7, 2021 - Executive Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Upkeep of Moral for employees welfare is abundant. Always receiving different programs to join, volunteer, fun activities for the employees and their family. Although my role is virtual I feel like Ive worked and met everyone up close and personal. Training, room for advancement, and the technology behind all the software is impeccable. I have never worked for a company this vast and the CEO is a part of making sure the overall moral of company is happy and healthy. I am honored to be a part of Genpact and from bonuses, a raise, positive appraisal, programs and volunteer work they have let me know they are honored to have me too. Which is an awesome feeling to have when you put hard work invested for the company to operate smoothly.

      Cons

      I have zero cons for this company

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    4. 4.0
      Current Employee, more than 3 years

      Great place to learn various tools and technologies.

      Jul 22, 2021 - Data Analyst in Plano, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great People to work with.

      Cons

      Can improve communication within the team.

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    5. 1.0
      Former Employee, less than 1 year

      Disorganized At Best

      Jun 16, 2021 - Fraud Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the people are genuinely trying - I met some of the people who were writing processes that were were trying to learn. They were really trying to make things better for us, but they didn't have the power to make all of the changes that needed to be implemented for any real change.

      Cons

      Most of them are not - they will use you for your skills - they will not train you - they will move you from department to department - good luck sticking with the schedule you were hired under - good luck stick with the job description you were hired under - there is a good chance that you will be working for less money than other people in the same department doing the exact same job and they will tell you it is because they are under a company wide freeze on pay rates because of the pandemic.

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      1 person found this review helpful
    6. 2.0
      Current Employee, more than 1 year

      In a company full of diverse workplace cultures, the Bentonville environment could be better.

      Apr 30, 2021 - Business Analyst in Bentonville, AR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are some good opportunities for people to build skills in entry-associate level work, and there are extended opportunities to have a flexible schedule for most employees. Work from home opportunities may extend into the future.

      Cons

      Genpact acquires various unwanted operations from other companies. Rather than truly reorganizing the business unit into more efficient organizations, it often absorbs a major client's workplace culture (both good and bad) and poorly grafts its own identity on top, creating additional bureaucratic waste, if the jobs are not outsourced to a cheaper location early on. The culture within various accounts can vary, but the bulk of the business in the Bentonville office has a rigid and negative attitude with entrenched office politics that impacts professional growth and the standard quality of work life. Routine outsourcing leads to an insecure work environment, so it is a difficult employer to recommend unless you have a short term exit strategy or need to build some professional experience.

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      3 people found this review helpful
    7. 4.0
      Current Employee

      Data Analytics and Engineering

      Jul 19, 2021 - Lead Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Plenty of projects going on in all technologies

      Cons

      Employee management and hierarchy .

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    8. 4.0
      Current Employee, more than 1 year

      Loads of free training!

      Jul 11, 2021 - Senior Desktop Technician in Tulsa, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Training till you are blue in the face. Great place to train up.

      Cons

      As a contractor, you may feel left out of things.

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    9. 5.0
      Current Employee, more than 1 year

      Great Pay, Encourages Growth and Innovation

      Apr 13, 2021 - Senior Process Associate in Wilkes-Barre, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Genpact is an excellent place to work. They are not only open to efficient change, they actually promote it. They offer higher than usual pay, excellent benefits, generous PTO and cultivate an environment of success. Management genuinely care about their employees and seek ways to help develop their talents and interests. There are plenty of opportunities for advancement or movement withing the company. They also push employees to meet their full potential but offering ongoing training to keep skills fresh. This is an excellent place to work.

      Cons

      The work is sometimes overwhelming, but team members and management are very understanding and supportive. There is also a focus on efficiency, which sometimes results in reduction of full-time employees. However, if you have a good work ethic and integrity, they are not in the business of losing good talent. If a position is no longer needed, they try their best to find a new project for you to work.

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      2 people found this review helpful
    10. 4.0
      Current Employee

      Very good company

      Jul 9, 2021 - Content Review Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company. Pays on time. Opportunity to grow.

      Cons

      None that I can think of.

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    Viewing 1 - 10 of 10,436 Reviews

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