Genpact Reviews | Glassdoor

Genpact Reviews

Updated May 22, 2018
3,474 reviews

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3.5
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Genpact CEO NV Tiger Tyagarajan
NV Tiger Tyagarajan
1,637 Ratings

3,474 Employee Reviews

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Pros
Cons
  • At times too much work load which makes work life balance a challenge (in 95 reviews)

  • Low salary & benefits & mostly night shifts (in 206 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (14)

    "Vice President and Client Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President and Client Partner in Chicago, IL
    Current Employee - Vice President and Client Partner in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time (More than 10 years)

    Pros

    I've been with Genpact for 10+ years as part of the sales team. The same characteristics that brought me to Genpact are the same characteristics that I observe every day. The front end team has a great deal of flexibility and authority to work with clients and our delivery teams to shape solutions, both operationally and commercially. The organization can move with great speed, which I hear from clients is a differentiator compared to others in our industry. Our colleagues are talented and work here because they want to make a difference for our clients. I'm a big fan of Genpact as an employee

    Cons

    As we have a global delivery model, some new employees take longer than others to get accustomed to working with colleagues from all over the globe. Once you become familiar with working with the diverse team and the work hours to accommodate various time zones, it becomes a normal day in the life, so to speak.

    Advice to Management

    stay the course...


  2. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Genpact full-time

    Pros

    Your health issues are important so doctor appts are excused, they will work with you to get your schedule changed

    Cons

    Dont take leave or it may be hard to come back to work

  3. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Houston, TX
    Current Employee - Senior Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time (More than 8 years)

    Pros

    Flexible working
    Will have growth if in a growing account

    Cons

    Career enhancement depended on incremental revenue growth on client engagement

    Advice to Management

    Engage more with operations team present onsite and invest on classroom training of employees in USA.


  4. "Senior Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Mortgage Underwriter in Richardson, TX
    Former Employee - Senior Mortgage Underwriter in Richardson, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Genpact full-time (More than 5 years)

    Pros

    Great Work Life. Loved working there

    Cons

    Possible layoff if contract cancelled.

    Advice to Management

    No advice to management at this time.


  5. "Great so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Genpact full-time (Less than a year)

    Pros

    real easy to move around and grow within the company
    great environment and staff
    diverse

    Cons

    i don't have any cons


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Genpact full-time (More than a year)

    Pros

    Good Environment Friendly people nice mgt

    Cons

    Bad Salary, Less Growth, Less hikes

    Advice to Management

    Nothing to say.


  7. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor
    Former Employee - Mortgage Loan Processor

    I worked at Genpact full-time

    Pros

    growth potential, training and work/life balance

    Cons

    lots of lay offs - client contracts go away and suddenly job doesn't exist anymore.

  8. "Delivery Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genpact full-time

    Pros

    Easy management access
    Good benefits

    Cons

    Not great payscale
    Promotions and hikes are very less


  9. "Truly global, but may be lacking at the local level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Short Hills, NJ
    Current Employee - Anonymous Employee in Short Hills, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time (More than 3 years)

    Pros

    Company with a vision - full of super smart people trying to change the way clients work. Focus on learning and continued development. Lots of opportunity to expand skillset. Great work from home policy.

    Cons

    It's a large global organization - depending on which vertical/industry/location you are in you may be having a very different experience than your coworkers.
    HR is entirely lacking/invisible. Not enough women leaders across the board.
    There is poor acknowledgement of people leaving and no replacement of employees when they do leave, which means increasing workload for those remaining.
    Expectation that you will work across timezones - not a deal breaker, but worth knowing that early mornings/evening work is required.

    Advice to Management

    Lots of great things going on, but would like more transparency on how the organization works - why are we averse to org charts? More relevant job titles should be used (+ banding). Invest in HR!


  10. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Genpact full-time (More than 3 years)

    Pros

    compensation, work-life balance, work from home option

    Cons

    environment, culture, people, management, unprofessional


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