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Genpact Reviews

Updated February 22, 2018
3,192 reviews

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3.5
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Genpact President and CEO NV "Tiger" Tyagarajan
NV "Tiger" Tyagarajan
1,483 Ratings

3,192 Employee Reviews

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Pros
Cons
  • Work/life balance can be a challenge at times working across multiple regions (in 87 reviews)

  • Low salary & benefits & mostly night shifts (in 187 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Vice President and Client Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President and Client Partner in Chicago, IL
    Current Employee - Vice President and Client Partner in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time (More than 10 years)

    Pros

    I've been with Genpact for 10+ years as part of the sales team. The same characteristics that brought me to Genpact are the same characteristics that I observe every day. The front end team has a great deal of flexibility and authority to work with clients and our delivery teams to shape solutions, both operationally and commercially. The organization can move with great speed, which I hear from clients is a differentiator compared to others in our industry. Our colleagues are talented and work here because they want to make a difference for our clients. I'm a big fan of Genpact as an employee

    Cons

    As we have a global delivery model, some new employees take longer than others to get accustomed to working with colleagues from all over the globe. Once you become familiar with working with the diverse team and the work hours to accommodate various time zones, it becomes a normal day in the life, so to speak.

    Advice to Management

    stay the course...


  2. "Hr Manager Business Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Data oriented and diversfied business group

    Cons

    More lateral opportunity to be provided for all functions

  3. "work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genpact full-time

    Pros

    good work culture good good

    Cons

    nothing nothing nothing nothinh nothing


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time

    Pros

    Great learning
    Good exposure
    Opportunities across businesses and roles

    Cons

    Not as agile in their own internal processes
    Underpaid per industry


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Consultant
    Current Employee - Lead Consultant
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Genpact (More than a year)

    Pros

    Growing company with an increasing number of positive attributes. Has grown very quickly and the culture is now catching up to that growth. Lots of training, career progression, good pay and benefits, flexible environment, teamwork and fun are seen throughout the day.

    Cons

    No Green Card Process done!


  6. Helpful (1)

    "Avoid if possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Technical Operations in Ann Arbor, MI
    Former Employee - Sales Technical Operations in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Genpact full-time (More than 3 years)

    Pros

    I enjoyed my co-workers and was able to use the job experience to get a better job elsewhere
    Most holidays where observed so more time off then usual

    Cons

    Promotion was given to those in the middle and high performers where kept in lower positions so as not to break the numbers
    Upper/middle managers had no clue what the day to day looked like and where clueless as to the product being supported.
    Short term gains where always taken which was always at the expense of the employee
    All employees where treated as expendable regardless of training time
    Promotions where infrequent and generally given to friends of those who where promoting
    Pay was below average
    Often promised rewards for hitting goals but once the goals where hit the reward never came

    Advice to Management

    Hire actual managers and learn how the product being supported works
    Pay your employees and promote from the top as opposed to the middle


  7. "OK Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Analyst in Wilkes-Barre, PA
    Former Employee - Billing Analyst in Wilkes-Barre, PA

    I worked at Genpact full-time (Less than a year)

    Pros

    Nice building, decent cafeteria, variety of positions available, nice incentives, Nice upper management, Nice low management

    Cons

    High school "clicks", Short term projects don't have much job security. Extremely sexist dress code. Mid management have "GOD" complex

    Advice to Management

    Better checks and balances of Mid management people. Upper management looks at bottom lines, low management focuses on doing well and have productive teams. Mid management walks around like "GODS" and dictators. They use manipulation and scare tactics as well as out right lies rather than actual managerial skills. They have very little accountability.

  8. "Contracted services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Developer
    Current Employee - Process Developer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Genpact full-time (More than a year)

    Pros

    Great for a first job out of college
    Good exposure to senior leadership at contracted company
    Professional development classes available for employees
    Good benefits & 401K matching

    Cons

    Employee morale low
    Low salary
    Stale environment


  9. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing Manager
    Current Employee - Product Marketing Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Genpact full-time (More than 3 years)

    Pros

    Flexible and able to work from home

    Cons

    More consulting opportunities than full time opportunities


  10. "Finance Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Genpact full-time

    Pros

    opportunity for good works available

    Cons

    things get slowed down at times

    Advice to Management

    clear communication should be followed


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