Genpact Reviews | Glassdoor

Genpact Reviews

Updated December 8, 2018
4,103 reviews

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3.5
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Genpact CEO NV Tiger Tyagarajan
NV Tiger Tyagarajan
2,021 Ratings

Employee Reviews

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Pros
Cons
  • "At times too much work load which makes work life balance a challenge" (in 108 reviews)

  • "Low salary as per market standards" (in 241 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Wonderful place to learn about the emerging Digital world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genpact full-time (Less than a year)

    Pros

    Amazing culture of developing talent.
    Accessible senior leaders.
    Strong focus on deepening digital skills.

    Cons

    The pace of change happening at the company may be hard for some people to handle.
    Easy for a newcomer to get lost in the labyrinth of organizational structures.

    Advice to Management

    Simplify P&L structure.


  2. "Mortgage Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Underwriter in Dallas, TX
    Former Employee - Mortgage Underwriter in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Genpact full-time (More than 5 years)

    Pros

    Good pay and good culture

    Cons

    Not much overtime, no other cons

  3. "Senior Loan Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Genpact full-time

    Pros

    Managers where great. No micromanaging.

    Cons

    Not realistic with monthly goals. If the business went down they wouldn’t adjust the numbers.


  4. Helpful (1)

    "Motto is Constant Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Media QA in Richardson, TX
    Current Employee - Social Media QA in Richardson, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Genpact full-time (Less than a year)

    Pros

    - Benefits are particularly beneficial for all
    - Possibilities of moving up
    - Enforcement of policy with freedom of individuality
    - Family environment [depends on location]

    Cons

    - Depending on the overall community, policies effect everyone else (but this is based off a few employees that aren't compliance to any of the policy)
    - Enforcement of security is particular lax, which particular few will abuse it.[Depends on location of site]

    Advice to Management

    As a global company, there should be consistency and enforcement of policies. Otherwise, the announced partnerships wouldn't be quite happy with potential issues that may come, even from one site.


  5. "Assistant Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Genpact full-time (Less than a year)

    Pros

    Diverse environment
    Education at work
    Transparent Management

    Cons

    Low Salary Package
    Internal Facilities


  6. "Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Process Developer in San Jose, CA
    Former Employee - Process Developer in San Jose, CA
    Recommends

    I worked at Genpact full-time (More than 3 years)

    Pros

    Good company to work for and great place to learn lots of thing

    Cons

    Hard and smart working people must get recognition


  7. "Probably the worst HR and policies"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Principal Consultant in Scottsdale, AZ
    Current Employee - Principal Consultant in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Genpact full-time (Less than a year)

    Pros

    Hiring and Immigration team did their part very well in H1 Transfer
    Pays better than other companies (Atleast in US)

    Cons

    Post onboarding, I never got a good response for any mails sent to HR
    No documented procedure for Relocation Reimbursement
    HRs does not care
    Access provided to Genpact Tools like E-Mail after 3 weeks of joining

    Advice to Management

    Streamline the HR and process better

  8. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Genpact full-time

    Pros

    Flexibility, Work life Balance, Perks

    Cons

    Less Onsite Opportunity, Time consuming process to get promoted


  9. "Process associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genpact full-time

    Pros

    Good atmosphere, opportunity to make extra , snacks

    Cons

    Micromanagement, favoritism, inability to change shifts when necessary


  10. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Management in New York, NY
    Former Employee - Middle Management in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Genpact full-time (More than a year)

    Pros

    Some good and large clients

    Cons

    American company with Indian culture

    Advice to Management

    Transform management to reach real potential