Graphiq Reviews | Glassdoor

Graphiq Reviews

Updated July 10, 2017
77 reviews

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4.3
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Approve of CEO
Graphiq CEO Kevin O'Connor
Kevin O'Connor
52 Ratings

77 Employee Reviews

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Pros
  • The office sits on an oceanside bluff with a 270 degree ocean view about 15 minutes south of downtown Santa Barbara (in 15 reviews)

  • Lots of incredibly smart people (in 11 reviews)

Cons
  • On a typical week, we do work long hours (in 23 reviews)

  • Sometimes frustrating, can be difficult to find work-life balance (in 6 reviews)

More Pros and Cons

  1. "intern"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great work environment, very transparent, smart/motivated people

    Cons

    can't think of any at the moment


  2. "Great first career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Graphiq full-time

    Pros

    One of the most talented teams I've ever worked with. Members of the product team were given major responsibilities right off the bat, and taking initiative and owning your career was highly encouraged. I got to pick the projects I wanted to work on and any support I needed was given.

    Cons

    The company is very young, and there's not a lot of experienced managers. They've done a great job with management training, but there's still a wide range of competency in middle management.

    Advice to Management

    Keep an eye on the tools and technologies that others in the industry are using. If every other product team uses Jira, train your staff in Jira so they don't fall behind the industry standard.

  3. "Bad customer service,low pay per market salary,unethical business practices towards customers,promote from within"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Graphiq full-time (More than 5 years)

    Pros

    A good view is the only positive pro.

    Cons

    Have a actual human being answering the phone for customer calls we are hiding from customers especially the ones with issues. Do not post bad stuff about customers because they don't buy into the service. Resolve ALL customer complaints we are hated and embarrassed to work here. Pay is not as high as market and long hours makes for a bad work/life balance.

    Advice to Management

    Have a actual customer service that cares about them makes our reputation look bad. Resolved ALL complaints immediately and apologize for mistakes. The workplace for all us will be more positive if the negative customer service was taken care of. We are ashamed to say we work there. Promote from without in.


  4. "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Graphiq full-time

    Pros

    - Fun work culture
    - Ambitious mission
    - Great CEO

    Cons

    - Struggle with consistent strategic vision


  5. "Great place to learn; growing industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Associate in Santa Barbara, CA
    Current Employee - Product Associate in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Graphiq (Less than a year)

    Pros

    Interesting, dynamic, wide range of responsibilities

    Cons

    Sometimes frustrating, can be difficult to find work-life balance


  6. Helpful (2)

    "Great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Graphiq full-time

    Pros

    -Great opportunity to learn new skills.

    -Work alongside smart, ambitious peers.

    -Fun company culture

    Cons

    -People in positions of power are untouchable and you can't argue with them, even if it's officially encouraged to give them feedback.

    Advice to Management

    Listen when employees are frustrated.


  7. "No"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Graphiq full-time

    Pros

    Santa Barbara is a beautiful place to live.

    Cons

    No product road map, poor management.

  8. Helpful (1)

    "Fun young company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great culture, open environment, community

    Cons

    Young leaders, feels directionless, mediocre product

    Advice to Management

    expect more of the product


  9. "Great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Given lots of responsibility right off the bat. Promote a culture where all employees work very hard. Lots of incredibly smart people

    Cons

    Not a great work/life balance

    Advice to Management

    Be more transparent with employees


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Graphiq full-time

    Pros

    - Ton of responsibility from day one
    - Access to top mgmt and CEO from day one
    - Opportunity to have major impact on the product
    - Tons of upward mobility

    Cons

    - Younger company, potential to hit a personal ceiling after 5 or so years

    Advice to Management

    Hire more experienced people!


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